Box Office Ticket Sales Box Ticket Sales sold me a ticket stating best ticket available - sold me the most expensive ticket. Chicago Illinois

If they have excessive chargebacks, they ultimately loose the privilege provided by the major creditors and their merchant account compnasy will drop them. 

Annoyed

Hi Ma'am,

I am sorry you got duped by this organization (and I use that term loosely).  The tickets they sold you is what they call a Spec. or Speculation.  This is because like the real box office informed you, these tickets are not available for sale as of yet.  They pretend to have access to "pre-sale" tickets, in which case the go to a broker owner resell site www.ticketspot.com to determine the "speculative" price broker/resellers will charge for those tickets and inflate that price to increase their marginand turn a profit, plus adding a service and delivery charge at the very end of the transaction before you have anytime to realize what all the fees add up to.  Not to mention that also never hold inventory and will actually utilize your very own funds to purchase the tickets when they become available.  This is why you were probably informed that you would receive those tickets about 2 weeks prior to the show.  Now when you called back and asked if the sale when through, well of course it did, they processed your card, however the right question to ask is if they have your tickets in possession and request the exact details of where you will be seated.  They will not be able to answer the last question, as they do not have possession of your tickets.  Now I am not sure when your event goes actually on sale and whether the tickets have been purchased already since the time of your post, but if they have not been received yet, I would call with your credit card compnay on the phone and ask the specific questions I just advised you of.  This may or may not provide a stronger leg to stand on and will then become your credit card company's decision as to how to proceed.  They will usually side with you and do what is called a chargeback (something the organization wahts to avoid like the plague because not only will they be responsible to you for the monies, but they are an affiliate company and will be required to pay them 125% of the price of the tickets).  If this doesn't work and you are still upset and really want to stick it to them, you can always file a complaint with the FTC (Federal Trade Commission) and your state's Attorney General's office and they will investigate if they get enough complaints.  The site for the FTC is www.ftc.gov.  Hope this helps.

Annoyed