Broadstar Cable Complete isp fail Fort Myers, Florida

The condo I'm in has been bought out by Broadstar so I can't get any other Isp. They are an authorized dealer or subsidiary of century link. The internet drops out about a dozen times a day. Century link won't deal with me because it's Broadstars problem. I can't stay connected to do work, stream movies, and gaming is put of the question. When I do my weekly call it's from a company in the mid west who can't find my account for abiut 5 minutes then I'm told my mac ip has been deleted and I read it back and they tell me 15 minutes. I'm paying for a 10mb speed but when I do have conection I'm running a max of 1.5 mb. It's crap their customer care is crap their t.v. is crap. If you can don't use this company.