Buslink Didn't receive a rebate or a reason why after repeated contact attempts On-line Based Internet

After Posting to Rip-off Report.com, I sent a copy to Best buy. In addition, they responded with an email apologizing for the misunderstanding and informed me they would be sending me a refund of $20.00 and I just wanted to report they did! Thank you for letting me post this to the website. Best buy did after all take care of their customer. Here is their letter:

Thank you for contacting Best Buy about your Buslink rebate. I'm John with Customer Care.

We're sorry to hear that you have not received your rebate. Best Buy strives to make each experience you have with us as positive and fun as possible, and we are disappointed if we don't live up to that expectation. We have forwarded your message to the appropriate personnel for internal review.

David, as you are a valued Best Buy customer, we would like to honor this rebate by sending you a check for $20.00. You should receive this check in approximately two to four weeks.

Thank you for sharing your comments with Best Buy. Please don't hesitate to contact us with additional questions or concerns.

Best wishes from Best Buy,
John and the Customer Care Team

This is exactly how Companies should Take care of their customers. I will in fact be using their services again...Well in fact I already have.