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Report: #66614

Complaint Review: Buslink - Baldwin Park California

  • Submitted:
  • Updated:
  • Reported By: Lake Forest California
  • Author Not Confirmed What's this?
  • Why?
  • Buslink 434 Cloverleaf Drive Baldwin Park, California U.S.A.

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As others have experienced, I, too, am a victim of Buslinks' ripoff policy concerning rebates for their products.

I submitted my rebate, with the necessary forms on February 24, 2003. Nothing happened. I went online June 15 and filled out the Rebate Status Form. Nothing happened. I again filled out the Rebate Status Form on August 18. Nothing happened. A couple of days later I emailed Buslink and informed them I did not wish to wait the proscribed 8 weeks for a reply. Nothing happened.

As an aside, the Rebate Status Form states that a reply will be received in 2-3 business days, but also indicates that it may take 6-8 weeks for a reply. Which is it? Obviously, neither one!

This rebate was for their 52x CD-RW drive, model #RW-5252.

Although it may be futile, I'm going to contact the California State Attorney Generals' office.

If enough people do, out of staters included, perhaps they'll pay attention.

Ira
Lake Forest, California
U.S.A.

This report was posted on Ripoff Report on 09/05/2003 09:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buslink/baldwin-park-california-91076/buslink-ripoff-baldwin-park-california-66614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Author of original report

The wait is over!

AUTHOR: Ira - (U.S.A.)

POSTED: Monday, October 20, 2003

On 10/18/03 there was an envelope in my mailbox with my name and address handwritten. The imprinted return address was Buslink USA, Inc. Inside was a money order, with my name and the purchasers name, handwriiten, in the amount of $30.00. I want to draw your attention to the HANDWRITTEN parts. Since when does a multimillion dollar corporation handwrite anything! Call me suspicious, but it seemed like just after I contacted the California State Attorney General, I get a rebuttal to my complaint on this website. So, I received a bank money order instead of an official company check. Seems like someone took a few bucks out of petty cash and went to the bank for a money order. Riddle me this: Did Buslink, the corporation, have anything to do with this, or, is this the work of the unknown Consumer Service Representative acting on his or her own? It's the handwritten bits that have me wondering. What say you, anonymous Buslink representative?

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#2 Author of original report

Now I wait!

AUTHOR: Ira - (U.S.A.)

POSTED: Tuesday, October 07, 2003

I will be mailing, (by snail mail), the information requested by the anonymous Buslink Consumer Service Representative.

I have included a copy of the original rebate form as well.

Now I wait!

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#1 UPDATE Employee

Rebate Representative

AUTHOR: Buslink - (U.S.A.)

POSTED: Friday, October 03, 2003

In order for us to resolve this matter we request the following information to resolve the customer complaint.

1. Customers first and last name.
2. Address provided on the rebate form.
3. Telepone number with area code.
4. Department or Promotion number the rebate inquestion was mailed to.

Once the above information is received we will search our records and to verify the information is true and valid.

If the information provided is invalid Buslink is not held liable for all invalid submissions received.

Thank You
Consumer Service Representative

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