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Report: #657083

Complaint Review: Cambridge Who's Who - Uniondale New York

  • Submitted:
  • Updated:
  • Reported By: dkf1960 — Lorena Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Cambridge Who's Who 498 Rexcorp Plaza, West Tower Uniondale, New York United States of America
  • Phone: 516-535-1515
  • Web:
  • Category: Media

Cambridge Who's Who Major scam and are not satisfied with one round Uniondale, New York

*UPDATE Employee: Cambridge Whos Who Legitimizes Membership Value to Address Customer Concerns

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My story is not unlike those you have read previously.  Yes, I received the mail. Yes I went to the website to sign up for an interview. Yes I received a call and they were full of compliments of my accomplishments and announced that I was accepted to be listed i their directory.  Then, the high sales pitch began, with gold and platinum memberships, free companion pass etc...This free service came with a very high price tag... Then came the mail with your typed up wall certificate, and a website with password.  I have yet to log in to the website.  Then I receive a call wanting to confirm my biography for publication, and somehow at the end of that call I am charge and additional $698.   I have called them, emailed them, no responses....no resolution.    I have called my bank, and have been told that I have to wait until it posts and I try to resolve it with them.     I am beyond livid with this situation.   This is a major scam and I cannot believe they are able to continue to operate without some investigation.  If you receive a letter from them, throw it away!!!!

This report was posted on Ripoff Report on 10/31/2010 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cambridge-whos-who/uniondale-new-york-11556/cambridge-whos-who-major-scam-and-are-not-satisfied-with-one-round-uniondale-new-york-657083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Cambridge Whos Who Legitimizes Membership Value to Address Customer Concerns

AUTHOR: Cambridge Responses - (United States of America)

POSTED: Monday, January 24, 2011

Dear Sir or Madam,

We are sorry to learn that you were displeased by your experience with Cambridge Whos Who. It is our priority to address your concerns. We stand behind the statement that there is no cost to be included in our online registry; however, in most cases, once an individual is approved for membership, they choose to take advantage of our premium personal branding and networking resources by enrolling in a paid membership program. The products and services associated with our memberships programs are designed to help members successfully brand themselves, and gain opportunities for career enhancement or business development. Like all companies, we must charge for the creation and delivery of these products and services, as it is not free to produce them.

We also stand behind the legitimacy of our organization; there are many professionals, executives and entrepreneurs who also view Cambridge Whos Who as a legitimate business, and certainly not a scam. They have experienced success utilizing Cambridge for business-to business and business-to-customer networking, and for communicating with others who share similar interests and goals. To hear some of their feedback, please watch the Cambridge Whos Who Member Perspectives Video: http://www.cambridgewhoswhoconnect.com/video/cambridge-whos-whor-member.

Please be aware that we are actively making efforts to improve customer relations, provide the best service possible, and take the necessary steps to resolve all complaints. To begin benefiting from our products and services, we recommend that you log in to the Cambridge Whos Who website (www.cambridgeregistry.com) with the personalized username and password that were included in your welcome package. We also recommend that you create a profile at (((Redacted)))our online networking platform.

We apologize that you were unable to speak with someone when you attempted to contact us in the past. Please contact our customer service department by phone at (866) 933-1555, ext. 5105, or via e-mail atcustomerservice@cambridgeregistry.com.Our hours of operation are as follows: 9 a.m. to 5:30 p.m. EST, Monday through Thursday, and 9 a.m. to 5 p.m. EST on Fridays. We look forward to helping you resolve this matter and begin maximizing your membership value.

Sincerely,

Cambridge Whos Who

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