Complaint Review: Camelback Toyota - Phoenix Arizona
- Camelback Toyota 1333 E Camelback Rd Phoenix, Arizona U.S.A.
- Phone: 602-264-2841
- Web:
- Category: Auto Dealers
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IF u are trying to buy a new car, DONT GO TO CAMELBACK TOYOTA!!I bought both of my cars there. What a HUGE MISTAKE. I bought my first car in 2004 it was a 2004 toyota corolla the selling price was $18,789 and i ended up paying over $30,00.They charge me for permaplate, which is according to them,is "paint protection" i didnt want any paint protection, but since the car already had it i "HAD" to buy itthey also talked me into buying all kinds of warranties for the car and i ended up giving in since i had been there for over6 hours. Just last november i decided to trade my car in for another car. My car was worth $13700 as a trade in and i owed $17000 so i owed $4000 more than the trade in value, i traded it in for a 2004 toyota sequoia limited, which they were"SUPPPOSE" to have sold me for $24500 blue book value.I went in and told them no down payment because i was broke and was just looking and they sweet talked me, so i decided to trade my car in.The manager said since my car was at "negative equity" $6000,they had to tack that on to the truck, which brought it up to $30500 which in reality my negative equity was $4000 the most.So where did they get the additional $2000? When i questioned it they said because my car was at negative equity, i told him it was only $4000 not $6000 and he said because they gave me more than what my trade in value was worth. They also wanted a down payment when i clearly told him i had no money to put down and the manager said it was to cover documentation fees,title and registration and so on..So i left a check for $500 to cover all those fees.So when i went to go sign the contract i kind of looked it over and my down payment was about $4000!!!! When i only had put $500 down. I asked the financial guy where this money came from and he said that money came from the warranties i had in my other car!!! So they had put the all refunds from my trade in as a down payment without me knowing!!! In the end i ended up paying $49000 for a car i was suppose to have pd for $24500 plus the $4000 negative equity which brings the car total to $28500.In the contract it said they paid $19000 for my trade in which in reality they only pd $17000 according to the car lender.So where did the additional $2000 go to? They tacked it on to the truck.After i got home and reviewed the contract i basically got ripped off about $8000. I tried taking the truck back the next day and the manager said they have a "NO RETURN POLICY" that seemed like a lie to me.I asked the manager to see the "no return policy" in writting and he didnt provide me with it, i wonder why. And to make matters worse they were suppose to have fixed a scratch in the front bumper.I ended up taking the truck in 5 times because when they called me to bring it in,what a "coincidence"the paint guy was never availabe. What did i get for wasting my time? Nothing.So please beware or ripoff artist at CAMELBACK TOYOTA.
Blanca
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 03/21/2006 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/camelback-toyota/phoenix-arizona-85014/camelback-toyota-ripoff-dishonest-phoenix-arizona-182479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
CLASSIC UPSIDE DOWN HORROR STORY
AUTHOR: Kendrick - (U.S.A.)
SUBMITTED: Tuesday, March 21, 2006
Hey Blanca
I'm truly sorry for your predicament. I'm afraid, to say that the dealer didn't necessarily rip you off. You instead made very poor decisions. First, you rolled the negative equity on your first loan into the next loan. Second, you allowed the dealer to "sweet talk" you and add all those extra nonsense stuff. Third, you requested no down payment on the Sequoia. It's as if you wanted something for nothing and got burned big time. At least you purchased a good dependable vehicle with the Sequoia. If I were you, I would pay it off and keep it for the next 10 to 15 or if possible 20 years.
"GO ATL BRAVES"

#3 Consumer Suggestion
CLASSIC UPSIDE DOWN HORROR STORY
AUTHOR: Kendrick - (U.S.A.)
SUBMITTED: Tuesday, March 21, 2006
Hey Blanca
I'm truly sorry for your predicament. I'm afraid, to say that the dealer didn't necessarily rip you off. You instead made very poor decisions. First, you rolled the negative equity on your first loan into the next loan. Second, you allowed the dealer to "sweet talk" you and add all those extra nonsense stuff. Third, you requested no down payment on the Sequoia. It's as if you wanted something for nothing and got burned big time. At least you purchased a good dependable vehicle with the Sequoia. If I were you, I would pay it off and keep it for the next 10 to 15 or if possible 20 years.
"GO ATL BRAVES"

#2 Consumer Suggestion
CLASSIC UPSIDE DOWN HORROR STORY
AUTHOR: Kendrick - (U.S.A.)
SUBMITTED: Tuesday, March 21, 2006
Hey Blanca
I'm truly sorry for your predicament. I'm afraid, to say that the dealer didn't necessarily rip you off. You instead made very poor decisions. First, you rolled the negative equity on your first loan into the next loan. Second, you allowed the dealer to "sweet talk" you and add all those extra nonsense stuff. Third, you requested no down payment on the Sequoia. It's as if you wanted something for nothing and got burned big time. At least you purchased a good dependable vehicle with the Sequoia. If I were you, I would pay it off and keep it for the next 10 to 15 or if possible 20 years.
"GO ATL BRAVES"

#1 Consumer Suggestion
CLASSIC UPSIDE DOWN HORROR STORY
AUTHOR: Kendrick - (U.S.A.)
SUBMITTED: Tuesday, March 21, 2006
Hey Blanca
I'm truly sorry for your predicament. I'm afraid, to say that the dealer didn't necessarily rip you off. You instead made very poor decisions. First, you rolled the negative equity on your first loan into the next loan. Second, you allowed the dealer to "sweet talk" you and add all those extra nonsense stuff. Third, you requested no down payment on the Sequoia. It's as if you wanted something for nothing and got burned big time. At least you purchased a good dependable vehicle with the Sequoia. If I were you, I would pay it off and keep it for the next 10 to 15 or if possible 20 years.
"GO ATL BRAVES"


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