Complaint Review: Canon - Melville New York
- Canon One Canon Park Melville, New York USA
- Phone: 631-330-5000
- Web: http://www.usa.canon.com
- Category: Miscellaneous Electronics
Canon Canon USA blocks service instructions from consumer Melville New York
*General Comment: Then ...
After receiving error messages on my Canon Pixma 922 printer, I read the instructions to go to the online service manual. Since I had no such manual on my device, I searched the web for a service manual, being careful to include the term "manual" in my search.
The search brought many hits, all listing places to purchase the model requested, absolutely none on servicing an existing printer.
This report was posted on Ripoff Report on 09/26/2015 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/canon/melville-new-york/canon-canon-usa-blocks-service-instructions-from-consumer-melville-new-york-1257307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Then ...
AUTHOR: Tyg - (USA)
SUBMITTED: Wednesday, October 07, 2015
Service manuals are NOT for public consumption. Service manuals are for PROFESSIONALS and normally are only printed once. IF at all. If YOU cant find one on the web then the information IS NOT available. That doesnt make Canon a bad company, nor is it a ripoff. that is just YOU and YOUR issue and has NOTHING to do with the business YOU are whining about.


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