Capital First are criminals ripoff, criminals, crooks, theives. con artist fake ripoff consumer fraud ripoff Miami Florida

Capital First
18495 S Dixie Hwy #228
Miami, FL United States 33157
(866) 892-6018

Date Received: 6/10/2002
Primary Complaint Classification: Advertising Issues
Secondary Complaint Classification: Selling Practices
Complaint:
Capital First did not advise me that they were going to bill my checking account. I did not receive this packet information until after my checking account was debited for $159.90.

On the packet information, which I received 6-6-02, it did state that the two payments totaling $159.90 will be debited after 7 days of the free trial. How can they bill me for something I received three days later? I would like to have my money return to my checking account. I did speak with them of this matter and recorded phone calls with them concerning this matter.

I have tried to call to receive more information about the credit card and they are unable to provide me with that information. They have another credit card Premier One who I also had a problem with.

Finally I just cancelled both cards. They advised me that they do not have any records of them debiting my account. I do have bank records proving the fact they debited my account on 6-3-02.

The last representive I spoke with said that I need to return the packet before they issue a refund. The packet will go out today 6-10-02.

Desired Settlement: Refund
Settlement Explanation:
I would just like to have my money refunded to me. I wish not to have any further contact with this company.
Customer Service Rep: Ms. Lillian
Product or Service: Credit Card
Model Number:
Order Number:
Salesperson: Ms. Kerry Fox
Payment Made: Yes
Purchase Price: 159.9
Disputed Amount: 159.9
Payment Method: Check
Purchase Date: 5/10/2002
Problem Date: 6/3/2002
Complaint Dates: 6/3/2002, 6/4/2002, 6/5/2002

The bureau that will handle your complaint is:

BBB Serving Miami, Ft. Lauderdale, and West Palm Beach Areas
2924 N Australian Ave.
West Palm Beach, FL 33407
Phone: (561)842-1918
Fax: (561)845-7234
Email: complaints@westpalm.bbb.org

Markia
Pittsburgh, Pennsylvania