Capital First rip-off consumer Miami Florida

I am a 49 year old female who was trying to rebuild my credit. I was called and offered a Mastercard for a one time processing fee of 29.95 to be taken directly out of my checking account.

Before I ever received a card, my account was debited for an unauthorized $99.95 for an auto club and for $49.95 for something else. I called the company and was told it would be refunded. I called this company weekly and sometimes daily. I was made to jump through hoops by sending information from the post office, faxing etc. Every time I did what they asked, the rules for getting my refund changed. The caused my checking account to be overdrawn by their unathorized removal of funds from my acount.

After 6 months of jumping through their hoops, screaming, yelling, threatening, callingf 2 and 3 times a day somedays, and being a very rude person which I typically am not, I finally received my money back. It was almost 6 months to the day. They did not refund the bounced checks fees.

My message to everyone else is be persistent, be rude, threaten them with everything you can think of and don't feel sorry for whoever ansers the phone, don't take no for an answer, and don't take their is no supervisor available for answer. Be persistent, rude, nasty and threating and hopefully you to will finally get your money back. If everyone starts this up, maybe you will receive if faster than I did.

Paula
Renton, Washington
U.S.A.