Report: #38119

Complaint Review: Capital First - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Bluefield West Virginia
  • Capital First 18495 S. Dixie Highway, Suite 228 Miami, Florida U.S.A.

Capital First ripoff Fraudulent billing Miami Florida

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Fraudulent billing: and they will not return monies deducted from checking account.

I received information for benefits,which included a Mastercard,and allowing me 7 days to review without my account being billed. My checking account was billed before I received the information. I called and cancelled my membership, 4 days after receiving the information. When I received my bank statement, I called their Customer Service Dept. to find out why the money was deducted and was told that I would have to write and letter requesting the refund and include a copy of my statement showing the money was deducted. I was told that it would take 30 days to process the refund. The money was deducted on 8/19/02, I cancelled on 8/25/02, wrote letter requesting refund on 9/24/02 and as of 12/12/02 have not received refund. I get only a busy signal with repeated calls to Customer Service.

Christian, West Virginia

This report was posted on Ripoff Report on 12/13/2002 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-first/miami-florida-33157/capital-first-ripoff-fraudulent-billing-miami-florida-38119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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