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Report: #1439528

Complaint Review: Capital One 360 - Other

  • Submitted:
  • Updated:
  • Reported By: Nikkimac36 — Dallas Texas United States
  • Author Confirmed What's this?
  • Why?
  • Capital One 360 Other United States
  • Phone: 888-644-8316
  • Web:
  • Category: Banking

Capital One 360 Account Frozen

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Beware of opening this type of account with capital One. I received an email stating my account was locked and to give them a call. Well I called went straight to voicemail, I left a message and have been leaving messages since yesterday. No one has called back, no one on the phone can help and since it’s a 360 account no one at the branch will help.

It seems to me if your a company that’s willing to lock someone’s account at least have a team that can answer the phone or return calls by the end of business. Now I’m trying to figure out how to make it to work how to feed my kids since my money is frozen while they take their time to even consider calling me back. I might as well get a prepaid card rather than deal with a bank!!!!

This report was posted on Ripoff Report on 04/20/2018 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-360/other/capital-one-360-account-frozen-1439528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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