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Report: #1440778

Complaint Review: cardataonline.com -

  • Submitted:
  • Updated:
  • Reported By: Brian — United States
  • Author Confirmed What's this?
  • Why?
  • cardataonline.com United States

cardataonline.com carhistory.com Billed without consent Internet

*UPDATE Employee: A Full Refund For You Is Available

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Beware of both carhistory.com and cardataonline.com.

This company will automatically sign you up for recurring charge without consent by the consumer. Their $1 report is a signup fee to their monthly $18.95 charge for use of their site. It is a complete scam. When you call to have them cancel the charges and refund your money they pretend that you signed up for an unlimited plan. The also told me that the $1 is just a depost for the monthly fee. Their site clearly states "$1 for one report" and "You will be charged $1." They will also tell you that no one else has had this issue but look around a bit and you will see it is very common. 

I am sure they use other domain names so if you get an email from Andy Wright know that he is with this scam of a company and call your credit card company to file a report right away. 

 

This report was posted on Ripoff Report on 04/29/2018 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cardataonlinecom/cardataonlinecom-carhistorycom-billed-without-consent-internet-1440778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

A Full Refund For You Is Available

AUTHOR: Karmen - (United States)

POSTED: Thursday, April 18, 2019

Hello Brian,

We apologize for the experience you had with our product and service. We genuinely care about our customers and want to be sure this is made right for you. Please email me at support@cardataonline.com and I will be sure that you are fully refunded immediately. If there is anything else we can do to help you, please do not hesitate to ask.

Best Regards,

Karmen J.

CS Manager

support@cardataonline.com

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