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Report: #1301417

Complaint Review: Cardpool - Internet

  • Submitted:
  • Updated:
  • Reported By: sturbo — Clay New York USA
  • Author Not Confirmed What's this?
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  • Cardpool Internet USA

Cardpool Carpool took my order, then cancelled and sold merchandise to another Internet

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I placed an order with cardpool.com, to purchase used gift cards. However, after about 24 hours I received an email stating that the "risk" department cancelled my order. With no explanation. I've used this company several times in the past, buying various gift cards. I've never had a problem. This company had no reason to cancel my order - same credit card, same address, same email, etc. In fact, they have called me on previous orders to "verify" the transaction. So why did they not call this time? I believe they either didn't really have the gift cards, sold them to somebody else, or ?!?!?!?

I complained to this company, and basically told them that I was not happy with them and that they could cancel my account. So they did. After years of being a customer, no explanation, to attempt to try and rectify the situaiton, just good-bye. I believe there was a shady reason behind cancelling my order. I will NOT do business with them again.

This report was posted on Ripoff Report on 04/23/2016 01:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cardpool/internet/cardpool-carpool-took-my-order-then-cancelled-and-sold-merchandise-to-another-internet-1301417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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