X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Care Credit - GE Money Ban Review - , Internet
Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #535037

Complaint Review: Care Credit - GE Money Bank - Internet

  • Submitted:
  • Updated:
  • Reported By: SUZY.HURST — KNOXVILLE Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Care Credit - GE Money Bank Internet United States of America

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

we got a card for 7500 two years ago,never late on a payment,we get charged a late fee every month,they will not credit us for it,interest rate is something stupid.please don't use this company.

This report was posted on Ripoff Report on 12/07/2009 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/care-credit-ge-money-bank/internet/care-credit-ge-money-bank-you-can-never-pay-them-off-internet-535037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
2Consumer
0Employee/Owner

#5 Author of original report

question

AUTHOR: SUZY.HURST - (United States of America)

POSTED: Friday, December 18, 2009

so me and all these other people are liars????????????

you're funny!!!!!!!!!!!!!!!!!!!!!!!!!!!

Respond to this report!
What's this?

#4 UPDATE Employee

A helping hand?

AUTHOR: MEGEGEME - (United States of America)

POSTED: Friday, December 18, 2009

I can say with certainty that GEMB does NOT charge a late fee if not deserved.  There may be errors here and there as with any other computer-based program, but for the most part the system works as it should.

I've also found that approx 80-90% of the time if a cardholder says "I've never been late on a payment", they're not telling the truth.  With a click of a button I can see 12 months worth of payment history.  There are almost always late fees and finance charges on accounts where the member states the above sentence.  Only 1 late fee can be waived per 12 month cycle.  All others have to be overridden and most associates are not willing to risk an inquiry by a supervisor for doing so.

Furthermore, the high interest rate is due to a "deliquency trigger".  If you are late 2 times in a 12 month period, you trigger the deliquency rate APR.  These terms are specifically detailed in your TOA (terms of agreement).

My best recommendation for customers is to pay your bill at your store with cash or debit.  It posts to the account immediately and you have a receipt as proof of payment.  The days of snail-mailing in a check should be a thing of the past.  Online payments are another alternate method of payment, however, the websites are not very user friendly.  This causes many errors and adds even more stress to the payment process.

I hope this may help to answer some questions regarding keeping your credit account up to date. 

MEGEGEME

 

Respond to this report!
What's this?

#3 Author of original report

MORE INFO

AUTHOR: SUZY.HURST - (United States of America)

POSTED: Monday, December 07, 2009

I go to their website and pay with a debit card at least 3 days before its due.it gets taken out of my account before its due.

Respond to this report!
What's this?

#2 Consumer Comment

Something?

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, December 07, 2009

Something is stupid?..Yep this report if you don't add detail.

How soon before the DUE date did you send the payment, and how did you pay?

Because it does not matter when you send it, it matters when they receive it.  So if your due date was the 10th, and you mail it on the 9th you WILL be late because it won't get there in time.   Generally by mail you need to send a payment 7-10 days in advance.  If you do on-line bill pay it depends on how they send the payment.  Some will send it electronically so you still need to send it at least a couple days in advance, but if they send a paper check you need to allow the same 7-10 days.

Respond to this report!
What's this?

#1 Author of original report

etc

AUTHOR: SUZY.HURST - (United States of America)

POSTED: Monday, December 07, 2009

these people owe us $936.00 credit for false late fees and please reduce your insane 28.99% interest rate!!!!!!!!!!!!!!!!!!!!!!!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.