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Ripoff Report | Care.com Review - Internet - Carecom auto renewal didnt
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Report: #1244018

Complaint Review: Care.com - Internet

  • Submitted:
  • Updated:
  • Reported By: sri — Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Care.com Internet USA

Care.com Auto renewal didn't downgrade my membership. After two billing cycles I noticed and called customer services and they would refund only last 30 days of billing even though my account was not active for the past 2+ months Internet

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Care.com refused my refund even after downgrading my membership on their website. It failed to downgrade my membership which I realized after two billing cycles.

According to Care.com poilicy company will only refund 30 days of money back even though my account is not active for more than 60 days.

This report was posted on Ripoff Report on 07/24/2015 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carecom/internet/carecom-auto-renewal-didnt-downgrade-my-membership-after-two-billing-cycles-i-noticed-1244018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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