Care.com Scammers waltham Nationwide

I signed up for a membership for one month for the price of around $32. This company received payment and then two days later sent me an email telling me they removed mymemebrship without any explanation. They did not refund my money and have no idea why they took my money then just cancelled my membership. I joined their site to locate a tutor for my son. I sent about two emials making an inquiry regarding tutors who responded to me. The next thing I know I am removed from the site. I asked for an explantion and got none. Once they cancelled my memebership I did a google review check and BBB check (should have done that first) and found this company has quite a few really bad reviews out there and in my strong opinion scamming people.