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Report: #818641

Complaint Review: Caribbean Cruise Line - Riviera Beach Florida

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  • Reported By: Ungrateful Winner — United States of America
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  • Caribbean Cruise Line 301 Broadway, Suite 101B Riviera Beach, FL 33404 Riviera Beach, Florida United States of America

Caribbean Cruise Line Port of Palm Beach Asked for $118 "Port Fees and Taxes" Riviera Beach, Florida

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This company sent a Free Cruise Voucher and a $1,300 Travel Credit Voucher.  

On the phone, they asked for $59 per person for port fees and taxes.  

I told them I wanted to speak to my husband then call back.  They said "one call per voucher" and if I were to call back, I would have to pay full retail.

When I started to get cold feet about the $59 per person, they offered over $700 in upgrades but would not pay the port fees and taxes instead.  

Once I told them I wanted to cancel, they still pushed their sale, asking me to purchase over $705 of travel upgrades for "only $516."  

When I canceled, they said good bye and hung up. 

This report was posted on Ripoff Report on 01/05/2012 06:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/caribbean-cruise-line/riviera-beach-florida-33404/caribbean-cruise-line-port-of-palm-beach-asked-for-118-port-fees-and-taxes-riviera-bea-818641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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