CarVinHistory.com charged 29.95 to credit card after paying 2.95 for report Internet, Internet

This so called 'employee' is funny! For one, I think they only have ONE as I've called numerous times and got the same guy with a different name! Hang ups, unanswered calls, put on hold many many times during these conversations. Come on Brent Neff, expose yourself and refund these people money! File a complaint with the BBB of Utah and if that doesn't get us anywhere, the attorney general might be interested in the scams because he does state on the $2.95 charge that its a 3 day trial! If interested, I have the company contact info and the link to the BBB of Utah.

Hello there,

I work for CarVINHistory.com. Id first off like to apologize if your experience with our site and company wasnt satisfactory. I would like to clarify that we have access to one of the largest databases in the country, which provides federal, state and local details as well as insurance, court claims and much more in order to provide customers with the most up to date information available.

The $29.95 membership fee includes 5 search credits, and also access to top quality resources related to vehicle recalls, air bag deployment and much more.

After much research, we have discovered that customers enjoy the ability to try services before they commit to the full cost of the service. Here at CarVINHistory.com, we do exactly that, we offer a very low price to our customers to try our service out, if satisfied the customer is billed for the full amount of the monthly service as we assume you would like to keep our services past the trial period. Additionally, banking and credit card regulations require all companies, including CarVINHistory.com, to state charges directly beside where a customer fills out their credit card information.

With that being said, please reach out to me at relations@carvinhistory.com, so I can personally handle this inquiry. Please be sure to provide your full name and email address used at the time of sign up, so we can reach a happy resolution with utmost efficiency. Please allow 48 business hours for a response.

I look forward to hearing from you,

Customer Relations

CarVINHistory.com

I originally got the 2.95 report on 12/27/11. I just queried my bank account and found that also on 12/28/11 29.95 was also charged to my account. So now out 62.85.

The pre-authorization against my account showed propertyhomevalue com not sure what company this is.