Complaint Review: Castle Payday Loans - Select State/Province
- Castle Payday Loans Select State/Province USA
- Phone: (888) 945-2727
- Web: https://www.castlepayday.com/
- Category: Cash Services
Castle Payday Loans Feeling taken advantage of!!! Lake Superior Lake Superior
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On May 8, 2014, I got approved for a loan with Castle Pay Day for $500 and it was in my account by the 12th. When I got approved for the loan and was talking to the man who set it up for me (he said his name was Joey), he said that my loan had a $250 finance charge making my amount owed $750. I opted for the drafted payment from my bank account and, instead of $50 amounts, I agreed to $250 at a time to get the loan paid off faster. Because I work and go to school full time and would have a hard time calling back during your business hours, he told me that he would set up the payment plan that evening for the three payments of $250. The first $250 was taken out of my account on May 30, then on July 1 and the third (what I thought was the last) on August 1. Additional payments of $250 were taken out on August 29 and again on October 1. I tried to call in and ask why when my loan had been paid off but to no avail, the phone kept ringing or would get disconnected altogether.
on October 31 the amount coming out of my account was bumped up to $300 and, when I got online, I saw that a new loan for $450 has been applied to my account with a new finance charge of $225 for a new total of $675. Considering how much money has already been taken out of my account (as of October 31 the total is $1550!!) I am not sure how this company can say that I still owe than money. On top of that, a new loan with new dates and amounts due had been posted with my prior loan from May no longer visible. the woman I talked to tried to say that this new information was for the old loan that has been rolled over (this is illegal) and even if this is true, why would the amount being taken from me change? Why would the prior loan information no longer be visible if they get filed under "my account"? What I would like to see happen here is to have the excess $800 returned to me and have this new loan taken off of my account. I do not appreciate being taken advantage of by your company. I don’t want to but I am ready to take legal action if the money that your company has stolen from me is not returned.
This report was posted on Ripoff Report on 11/04/2014 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/castle-payday-loans/select-stateprovince/castle-payday-loans-feeling-taken-advantage-of-lake-superior-lake-superior-1186791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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