Cellular One bogus phones, bogus service Muskegon Michigan

i got my phone from the cellular one on apple avenue. everytime i went there to complain they made all types of excuses as to how great that particular phone was and any other lies they could think of. i did the remove sim card and battery trick which i believe was nothing more than an attempt to throw me off from their bogus service in the first place because it never worked. i called celect solutions about the problem and they were even worse than cellular one and even shipped a phone my friend celect solutions, cellularone, and dhl are all the same entity. they are full of sh** and believe that all of the consumers that deal with them are just as boneheaded as they are. at&t had better watch out or else their name will be sh** with the consumers as well!

Ramona- I know exactly how you feel. As a former employee of this company, and as a customer. I use to have great service wherever I went, and within the last couple months, it's gone to hell. I get dropped calls left and right and when I go into any of the stores, they state that I'd have to buy a new phone. They are of no help. The price each month is fantastic, however, I'm wondering if it may not be worth it.

While I was employed through them, the dropped calls were a common issue we dealt with as far as complaints go. Its hard not to take frusteration out on the employees, as there are a couple good ones there. (There are also the bad apples of course) I think cellular one's main issue is with their choice of phones to carry. They seem cheap and slow. Its just too bad you can't take the price of the unlimited and nice, good quality phones and add it to make a great phone service.

I've had it with mine and will get out of this contract as soon as I can. (Though the fees to get out sooner rather than later are far too high!) Also I'd like to know which one in muskegon you went to?