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Report: #1193185

Complaint Review: CellularOutfitter - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Teresa — Rock Hill South Carolina
  • Author Confirmed What's this?
  • Why?
  • CellularOutfitter Nationwide USA

CellularOutfitter Ordered once,received twice incl.items I did not order. Outrageous shipping, more than product. Shipped the incorrect order priority mail. Orange CA

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I ordered a cell phone gel cover, a screen protector with an extra cell phone gel and a free stylus pen.  Recieived two separate shipments.

First shipment had an item I would have never even thought about ordering, an oversized executive case.  Product worth $8 shipping $13.97.  Shipping more than product AND they sent it priority mail.

Second shipment arrived 2-3 days later.  It was what I ordered, however I did not sign up for $9.97 for $7.07 worth of product.

Called and spoke with someone rude.  She told me I would NOT get refunded for the outrageous shipping charges, they use a flat rate.  And I could return the unwanted product at my own expense for a refund of that particular item.

It appears that they want the money and customer satisfaction is not even a concern.  And rude to talk with as well.  Had four charges in odd amounts deducted from my paypal account.

This report was posted on Ripoff Report on 12/04/2014 06:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellularoutfitter/nationwide/cellularoutfitter-ordered-oncereceived-twice-inclitems-i-did-not-order-outrageous-ship-1193185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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