Certegy Payment Recovery Services, Inc. Rip-off! Rude! Dishonest! Where's my money going? St. Petersburg Florida

When I contacted CPRS I was calm but the guy on the other end was not! He was yelling at me telling me I dont have money to pay my bills and Im in debt and he would not let me get a word in. I kept asking him for his name and id# and he told me to "Have a nice life, I'm terminating this call" and hung up on me.

I then called back and spoke to Julia and she was somewhat helpful as to why they payed my bill, but the company I payed my bill to had no idea why on earth I would be sent to a collections agency because my check went through. Who are these people and why should they have the right to have access to my bank account or have the right to pay my bill when I was never given the opportunity myself?

Emily
07960, New Jersey
U.S.A.