certified watch store certifiedwatchstore.com do not buy from them, unless you want to be without your money & watch Internet

Horrible experience with this so-called "company". They answer emails with a single word response, "order #?", "call us".. is this a professional way of doing business?

I placed an order for a watch, didn't get a confirmation email. 2 days after i placed an order, i contacted them saying that I will file a transaction dispute with American Express. They immidiately sent me an order # with the UPS tracking #. Now  3 days later, UPS label still shows as not accepted by UPS, which means, they just printed the label so they have a "proof" that they're sending out my package. I'm filling a dispute with AMEX now and will not accept/sign for the UPS package.

update: it has been 2 weeks now, and they have not refunded my money.