Report: #354965

Complaint Review: Charter Communications - Saint Louis Missouri

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Submitted: Wed, July 23, 2008
Updated: Sun, August 03, 2008
Reported By: — Fenton Missouri

Author Confirmed

Why?

Charter Communications 12405 Powerscourt Dr., Ste. 100 Saint Louis, Missouri U.S.A.

Phone: 314-965-0555
Web:
Category: Cable Companies

Charter Communications They charge for services not rendered Saint Louis Missouri

*UPDATE Employee: Help from an employee

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Charter Communications has been charging me for On Demand service even though it does not work in my area. After several phone calls the service is not fixed, and I am charged for the service anyway.

Likewise I was charged for access to HBO, and Cinemax even though I do not have access to these channels.

I have canceled my service with them, and am not looking for any further redress (I believe a refund was in order). Now I hope to let others know about their despicable business practices.

Jon
Fenton, Missouri
U.S.A.

This report was posted on Ripoff Report on 07/23/2008 09:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-communications/saint-louis-missouri-63131-3660/charter-communications-they-charge-for-services-not-rendered-saint-louis-missouri-354965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Help from an employee

AUTHOR: Cablegirl - (U.S.A.)

SUBMITTED: Sunday, August 03, 2008

POSTED: Sunday, August 03, 2008

If you are still needing assistance with this issue, you may write SteveGM@chartercom.com.

*Please note this email address can ONLY assist with St.Louis metro area accounts.

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