Complaint Review: CHASE AUTO FINANCE - Internet
Now Mrs. Walker tells me since I have a payment missing, and that my July payment was due on the 21st, they are coming to take my car July 30th. I'm not even 2 months behind. I know I made my payment and since they can't find it, in their eyes I have to repay the lost payment. And on top of the lost payment, I am guilty of being 7 days late on my July payment. I was terminated from my job and explained that to her. She doesn't care, she told me that I am 2 months behind, and anyone can do the math, 7 days late is not considered a month which is 30 days. I hate this company with a passion! How can they come take my car for being 7 days late, and blaming me for a lost payment!!!
I will never deal with this company again!!! I have talked with many people about Chase Bank and they are rude, harassing, and seem to loose customers payments like crazy.
I just read a post where Chase Bank lost 2 months of their mortgage payments totaling $4k!!! And they have the cashed checks from Chase to prove it!!
Why doesn't someone do something? Doesn't the FDIC get involved in Bank fraud? It's not the consumer, it's the business!!!! If someone has answers please keep me posted.
This report was posted on Ripoff Report on 07/28/2010 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-auto-finance/internet/chase-auto-finance-somehow-they-seem-to-loose-my-payment-internet-627020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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