Complaint Review: Chase Auto Finance - Maryland
Chase Auto Finance SETUP to take advantage of by CHASE Fort Worth Texas Texas
*Consumer Comment: If you have equity in the vehicle and you are behind in your payments you are in a difficult spot.
*Consumer Comment: What is the full story..
After being injured during a robbery, I fell 30 days behind on my auto payment however, continued to communicate with the finance department. I began making regular payments weekly to catch up as well as calling Chase Auto to avoid repossession since I'd never one time been late in the prior four years and was close to having the vehicle paid in full I sent multiple payments often weekly via money gram which fees of $10 per payment were added.
I paid $300 on Friday the 30th before the Memorial Day Holiday which then brought my payoff balance to under $1000 and my truck was repossessed in the middle of the night on the 1st. I've been informed that my vehicle goes to auction in a week!!
I know that anyone could have looked in the system notes to recongnize that I would soon have it paid in full but they made me think that as long as I continued the catchup they would work with me?! Yea, right!
This report was posted on Ripoff Report on 06/03/2014 01:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-auto-finance/maryland/chase-auto-finance-setup-to-take-advantage-of-by-chase-fort-worth-texas-texas-1151692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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