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Report: #1321733

Complaint Review: Chase Bank - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Fightint Back Against The Ripoff Artists — New York USA
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  • Chase Bank Nationwide USA

Chase Bank sMakes Poor Decisions, Incompetent, Avoid Nationwide Nationwide

*Consumer Comment: The fox that couldn't reach the top vine

*General Comment: Ummmm--

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I am a consumer with a very high credit score who has no problem getting crdit cards. My friend recommended I apply for the Chase Sapphire Card because it has good rewards. In retrospect, I am very glad that I did not get one and be part of the Chase Banking system. I applied for the card and shockingly was turned down. The reason, I was told, was that I had too many credit cards for too short of a time. That is, I would obtain cards, spend the associated amounts to obtain the rewards offered, and sometimes cancel the card soon afterwards as I am entitled to do.

Apparently, Chase doesn't like when you do this (yet there is no disclaimer sttaing that if you do it) - as you are entitled to do - this could affect your ability to obtain another credit card from them. I told the manager who called me on this (as I requested) that this is an idiotic policy, that I am the type of credit worthy customer everyone wants. Further, that I am fully entitled to keep or not keep a credit card after I receive the reward, and that the company itslef should entice me to do so, or why should I stay? Imagine a grocery store telling you that you bought too many items on sale in the past two years, and that you can no longer shop there unless you pay the full price. That company would not be in business very long and would be laughed at. That's what Chase is doing. That's why they are a joke.

The manager did not disagree with anything I said. I went on to say that because of this ridiculous Chase policy, I now want nothing to do with Chase at all. I asked to be taken off all Chase contact lists - especially those for a credit card that they keep soliciting me for online (I now block anything from Chase and report them). I will not bank at Chase or get my mortgage from Chase. I asked that the letter they are required to send about the credit card decision be sent to an alternate address. They declined to do that, stating it was already sent out (30 minutes after I applied, really?) As I told the manager, "I do not like the way your company does business." I gave Chase a chance to make things right, but they do only what's best for them on a short-sighted, myopic basis. I'm glad I learned about their nefarious way of doing business before I do any business with them.

As a highly regarded and influential person among my peer group, I am now telling everyone, especially Chase users, not to use Chase, and I have them on my "Avoid" List. I am very unimpressed by the brief interactions I had with the company. And oh yeah, I had this same credit card before years ago (note that I was approved then with no problem, same finnacial situation), and had problems with the customer service then (same selfish issues - once they have your money they do not provide what was stated; had to go way over their heads).

Chase is all about how can we make money for us now, even if it means screwing our own customers or potentially good customers. If they are struggling financially, which I believe they are, then all they have to do is look at situations like this and understand that they are denying a very strong customer access to their business for a dumb reason. If I'm too smart for them, that is, taking advantage of their offer and then not deciding to stay, that is my decision and Chase needs to abide by that. I fulfilled my obligation - now give me a reason to stay with you when I can get other deals elsewhere. Oh, you can't? Then adios! Who needs you?

They call it 'Chase' for a reason. I recommend you go anywhere else to find a better company, better deal, and intelligent people who understand that if you take care of the customer, the customer will take care of you. They just don't get that, and that's their problem among others.

This report was posted on Ripoff Report on 08/10/2016 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-bank/nationwide/chase-bank-smakes-poor-decisions-incompetent-avoid-nationwide-nationwide-1321733. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

The fox that couldn't reach the top vine

AUTHOR: coast - (USA)

POSTED: Wednesday, August 10, 2016

Long-term credit card accounts portray a more positive credit report than short-term accounts.

“once they have your money they do not provide what was stated”

Specifically, what did Chase fail to provide that was stated in the credit agreement?

“If they are struggling financially, which I believe they are…”

Their stock value has increased from $35 a share to $65 a share in the past five years. That doesn’t appear to be a struggle.

“taking advantage of their offer and then not deciding to stay, that is my decision and Chase needs to abide by that”

I find that statement confusing because it implies Chase failed to honor an agreement. What agreement did they fail to “abide by” or honor?

The previous commenter’s post is accurate because there’s an Aesop’s fable about a fox that claimed the grapes he could not reach were sour.

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#1 General Comment

Ummmm--

AUTHOR: Striderq - (USA)

POSTED: Wednesday, August 10, 2016

You are right that you can decide to keep a card open or close it for any reason you want.

However, you should realize that your decisions can affect the decisions of the banks that hold the cards. They likewise can close or refuse to open a card for any reason at all.

Not a rip off, just sour grapes. And, NO I don't work for them.

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