Chase Home Finance, LLC Their negligence - costing me - is there no recourse to make them fix problem Columbus, Ohio

I started the Loan Mod Process 9/08 - I finally got it completed (or at least I thought I did) May, 2009 - I continued to get calls saying I owed 12 back payments - I would explain that I did have the modification - and they would say "oh - they are so far behind - you'll get your signed copy - we see where your paperwork was received and you've been making your new payment regularly" - - Now today - a guy shows up and is taking pictures and tells me he has a notice to give me -it says Urgent - call this # immediately - it was the 800 # for Chase - I've been going through this one to two times a week - I've found the men who call aggressive and rude - they will not look back at the notes in the computer and agrue that I need to pay the past due amount - the women who call - look back and see the notes and are sympathetic, but can not help me - THEN today - I'm told that yes they see where it was worked on - but they are pretty sure - - it expired! Now they want me to start the process over, which I truly don't want to do because now - - I'm unemployed. This has been the most stressful thing for me and I've done everything they ask as soon as they ask it - I was told that I would get a signed copy back as soon as they could get to it but they were being bombarded with helping people out - -

I don't know where to turn - they keep saying I'm not in danger of foreclosure - but I believe no one there any more - Isn't there something everyone could get together and do that is having problems with Chase?  All the issues seem to be similiar in nature - and does this not go against the Obama Plan?

Any help would be greatly appreciated - I'm getting really nervous and scared - this people apparently are idiots - but I've been with them for about 15 years.