Complaint Review: Chase Home Finance LLC - Glendale Colorado
- Chase Home Finance LLC 4500 Cherry Creek South Drive, Suite 200 Glendale, Colorado United States of America
- Phone: 8008489380
- Web:
- Category: Banks
Chase Home Finance LLC Chase Bank, Jp Morgan First told me I qualifed for a loan modification loan. After waiting 4 months they said I did not qualify. , Glendale Colorado
* : Bank of America does the same thing
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Dec of 2008 I was laid off. April 2009 I went to my local Chase Bank. Chase is my mortgage holder.
I told them that I was out of work and asked what help they could give me with my mortgage.
I was told about refinancing or loan modification.
I did not qualify for refinancing but was told I do quilify for load modification.I was told how to apply and I did that
August 2009 I still did not hear from them so I called. For some reason they gave me the collection department to talk to. When this women answered the phone she seem to have a attiude problem right off the bat.
I asked her about my application. She started to act on the defensive side. Started to ask me questions, Like how am I paying my mortage. I said I was on unemployment.
After she states I do not qualify. I just blew up and made statements to her like I went to the bank and was told I do quilify.
I am still out of work and this bank has played a game for four months when they had all the information in front of them from the begining.
There is no other help I can get from this bank. I guess they will waite until I can not pay and they get another house.
This report was posted on Ripoff Report on 08/28/2009 11:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-home-finance-llc/glendale-colorado-80246/chase-home-finance-llc-chase-bank-jp-morgan-first-told-me-i-qualifed-for-a-loan-modificat-486603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Bank of America does the same thing
AUTHOR: Angela - (U.S.A.)
SUBMITTED: Sunday, September 20, 2009
Sorry to hear about chase bank doing that to you. Bank of America did the same thing to me - Bait and Switch. They lured me in - oh, you qualify to apply for the loan modification. Took 6 months of calling them and sending them info, and then they denied it. Now I am selling my house. Because, I did not escrow and now they are making me escrow so won't be able to afford monthly house payment. They said that I had to escrow now because something about some late payments, but they sent one of my payments back to me and the next one they delayed 2 weeks before posting it. I think they want us to go under and even accused them of this once. But they assured me that it wasn't a "conspiracy" which was their word not mine. The federal gov't was supposed to help homeowner's but all they have done is help the banks. It's a big shame and Ripoff!!!


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