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Report: #623658

Complaint Review: Chase Home Finance - Columbus Ohio

  • Submitted:
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  • Reported By: Skiper — Deltona Florida USA
  • Author Not Confirmed What's this?
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  • Chase Home Finance 3415 Vision Drive Columbus, Ohio United States of America

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Chase has been harrasing me over what they claim is a $1524.55 bill.  They don't explain why or when.  I pay my monthly mortgage.  I came out of a 5 year chapter 13 period in June of 2009.  It was a long 5 years, but I made it.  I was told that only 10% of the people who starts chapter 13 actually get a discharge for a job well done.  I called Washington Mutual.  I was told that Chase had taken over.  I called Chase monthly and was always told the same thing.  That my account was under chapter 13, but that it will take them a month to get all the proper documents together.  It has been over 13 months since  my discharge, and I still haven't received an invoice.  When I call, the person who answers never give me their full name, nor their supervisor's name.  I still kept sending payments based on a letters from them informing me what my payments will be.  But no invoice.  I mailed a payment on May 9 that was not cashed until May 17th.  I made a payment on June 8 that has not been cashed.  I made another payment on June 30, for a July payment, and here we are on July 14, 2010 and they still have not cashed it.  I was worried, so I went to a local branch in Orange City, FL and was initially told that I could make my mortgage payments there.  When I wrote a check, the clerk told me that Chase had denied the payment .  I can't even make a payments now.  Chase is preventing me from making my payments.  Why?  What is it with them?  I called and asked to have a face to face conference and they don't respond.  It's as if they don't care to solve the problem. All I want Chase to do is to start sending me monthly invoices and accept my mortgage payments, and explain to me where that $1524.55 bill came from.  I am going to see if I am allowed to pay the Court's County Clerk the mortgage money, since Chase will not accept them.  At least that way the courts will know that my payments are paid regularly and on time.

This report was posted on Ripoff Report on 07/15/2010 07:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-home-finance/columbus-ohio-43219/chase-home-finance-chase-is-trying-to-collect-debts-protected-under-chapter-13-columbus-623658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

I wrote my local representative

AUTHOR: Skiper - (USA)

POSTED: Saturday, July 31, 2010

I wrote my local representative, and she in turn forwarded to a Federal Representative.  They took my information and now we'll see what happens.  I'd love to see how Chase responds to a Federal Inquiry?  Non of my payments have been posted.  I do have receipts.  I wonder why Chase chooses not to post them?

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#2 Author of original report

Tired of Chace Not Posting My Mortgage Payments

AUTHOR: Skiper - (USA)

POSTED: Friday, July 23, 2010

I'm tired of Chase not posting my June 2010 mortgage payment.  I'm tired of Chase not posting my July 2010 mortgage payment even though it was mailed in June 2010.  I'm tired of Chace not posting an extra certified mortgage payment of $1709.55 mailed on July 16, 2010.  I'm tired of Chase expecting me to answer all their questions, and not answering any of mine because I didn't provide them with a zip code which they have on record.  I'm tired of you Case!  I will continue to make my payments until court time and we will see how foolish you will look.

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#1 Author of original report

Chase Trying Collect Debt Without Explanation

AUTHOR: Skiper - (USA)

POSTED: Sunday, July 18, 2010

I found that my credit report has been updated to report Narrative Code 1  "Account Involved In Chapter 13 Debt Adj."  "Narrative Code 2 changed to: Fannie Mae Account" Identity Guard just notified me of this.  Chase dated this as of 06/2010.  What does this mean?  Why did Chase backdate this change?  I called Chase Friday, July 16, 2010.  Now instead of $1524.55 They want $1709.55.  They want this amount in Certified Check.  They also told me that my checks have been bouncing.  I checked my  account and there has been no bounced checks.  My last two checks have not been cashed.  Why do they lie?  I asked him to send me an accounting for the last two years.  In any case, I decided to pay them and fight them later.  I went to the local Chase bank at Orange City.  They would not take my Cashiers check in the amount of $1709.55.  They claim that I would have to mail it because my account was in a "lock box".  I don't know what that means.  In any case, I told them to accept the check and mail it themselves.  I don't trust Chase.  They can claim that they never received the check.  I received a receipt from the local bank's assistant manager for $1709.55.  She said the bank will mail it for me.  I wonder how long it will take Chase to properly update my account to include this payment of $1709.55.  I wonder if they will try to cash the two checks (one for the month of June and the other for the month of July 2010) that have not been cashed?

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