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Report: #301682

Complaint Review: CHASE HOME FINANCE - Fort Worth Texas

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
  • Why?
  • CHASE HOME FINANCE http://www.chase.com Fort Worth, Texas U.S.A.

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Well, I spoke too soon.
On January 18, 2008, I received notice from Harris County that my county taxes have YET to be paid.
Even though Chase website reflects that County, School, and MUD taxes were paid, the taxing entities reflect ZERO payment towards the 2007 taxes as of January 18, 2008.

I checked CHIMNEY HILL MUD (supposedly the check was overnighted on January 09, 2008 and NO PAYMENT RECEIVED.
Per Harris County delinquent tax notice, and website, NO PAYMENT RECEIVED.
Per Cy-Fair School District Tax website - NO PAYMENT RECEIVED.
P
er Chimney Hill MUD website - NO PAYMENT RECEIVED.
Even though Chase Home Finance collects over $5,000 a year in escrow to pay insurance and taxes, they FAIL TO REMIT PAYMENTS.

DO NOT LET CHASE HOME FINANCE, LLC SERVICE YOUR MORTGAGE!

Kathey
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 01/19/2008 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-home-finance/fort-worth-texas/chase-home-finance-beware-all-taxes-still-not-paid-1-18-08-fort-worth-texas-301682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

CHASE HOME FINANCE DID PAY HOMEOWNERS INSURANCE - CARRIER HAS YET TO POST

AUTHOR: Kathey - (U.S.A.)

POSTED: Monday, October 27, 2008

Tequila @ Chase faxed a copy of the endorsed check this morning, 10-27-08.
American Mercury endorsed the check on 10-24-08 and failed to apply the h*o premium to my renewal. It was a batch check (more than one account), but it was American Mercury that dropped the ball.
Kudos go to Tequila who took the time to conference call American Mercury billing department, myself and Tequila.
Once the monies are posted by American Mercury, I will receive a refund.

Thanks,
Kathey

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#2 Author of original report

CHASE HOME FINANCE FIRST DIDN'T PAY TAXES ON TIME NOW HOMEOWNERS INSURANCE

AUTHOR: Kathey - (U.S.A.)

POSTED: Saturday, October 25, 2008

Well, it was a battle to have Chase Home Finance, LLC pay the MUD taxes, NOW CHASE HAS FAILED TO PAY THE HOMEOWNERS INSURANCE.

I received two notices from my homeowners insurance carrier, American Mercury, that payment for renewal term has yet to be paid.

On the Chase website, and my statement, payment of $1,424.00 was deducted from ESCROW and allegedly paid to American Mercury on 10-6-08.

My homeowners insurance expires 12:01 AM on Monday, October 27, 2008.

I called American Mercury today, Saturday, October 25, 2008, and was advised that NO PAYMENT HAS BEEN RECEIVED for the renewal term.
I CHARGED MY Homeowners renewal premium to my CHASE VISA on Saturday, October 25, 2008 at 5:35PM in order to secure coverage without a LAPSE IN COVERAGE.

Chase Home Finance, has FAILED its fiduciary responsibilities for failure to pay the homeowners insurance from ESCROW.

The mortgage servicing arm of Chase Home Finance is a DISGRACE!!

Sincerely,
Kathey

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#1 Author of original report

CHASE HOME FINANCE FIRST DIDN'T PAY TAXES ON TIME NOW HOMEOWNERS INSURANCE

AUTHOR: Kathey - (U.S.A.)

POSTED: Saturday, October 25, 2008

Well, it was a battle to have Chase Home Finance, LLC pay the MUD taxes, NOW CHASE HAS FAILED TO PAY THE HOMEOWNERS INSURANCE.

I received two notices from my homeowners insurance carrier, American Mercury, that payment for renewal term has yet to be paid.

On the Chase website, and my statement, payment of $1,424.00 was deducted from ESCROW and allegedly paid to American Mercury on 10-6-08.

My homeowners insurance expires 12:01 AM on Monday, October 27, 2008.

I called American Mercury today, Saturday, October 25, 2008, and was advised that NO PAYMENT HAS BEEN RECEIVED for the renewal term.
I CHARGED MY Homeowners renewal premium to my CHASE VISA on Saturday, October 25, 2008 at 5:35PM in order to secure coverage without a LAPSE IN COVERAGE.

Chase Home Finance, has FAILED its fiduciary responsibilities for failure to pay the homeowners insurance from ESCROW.

The mortgage servicing arm of Chase Home Finance is a DISGRACE!!

Sincerely,
Kathey

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