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Report: #1265649

Complaint Review: Cheapoair - Internet

  • Submitted:
  • Updated:
  • Reported By: Caio — Vancouver British Columbia Canada
  • Author Not Confirmed What's this?
  • Why?
  • Cheapoair Internet USA

Cheapoair Misleading information when selling tickets United States of America Internet

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On the 18th of October, 2015 I tried to purchase flight tickets
The cost at the first attempt was $1406 .59 or about CAD$1610.00 when converted using the website converter (code 30917236)
However by the time I put my credit card info and tried to proceed the price went up and the transaction got cancelled
A cheapoair agent called me right after asking me if I needed help to find the same flight ticket
I agreed, so he found a tickey at 1713 dollars but did not especify what dollar (code 30932530)
As I had changed the currency to canadian dollars on the website, I was expecting him to tell me the price in Canadian dollars or if he was going to charge me in US dollars, I was expecting it to be the same amount as I was trying to purchase online as the agent had offered me.
So we proceeded with that and I made the purchase giving him my info
October 24th, I checked my credit card statement and there were 2 charges:
- $2000 (for the flight tickets)
- $200 (currency exchange)

Which means, not only the 1700 was in american dollars what makes the flight much more expensive, now I have to pay for the exchange of the currency

If the first purchase had gone through, I would have only paid - $1400 + currency exchange around maybe $150

That means I want AT LEAST $500 back, because that is how much I was willing to pay when the agent offered me!

This report was posted on Ripoff Report on 11/04/2015 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/internet/cheapoair-misleading-information-when-selling-tickets-united-states-of-america-internet-1265649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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