Complaint Review: CheapOair - Internet
- CheapOair Internet USA
- Phone: 1-888-516-7919
- Web: CheapOair.com
- Category: Airline Companies
CheapOair They tell you the airfare is refundable, and then they change their mind. All customer sevice representatives tell you something differently; the wait on the phone is unbelievable long, and then when you reach them, and you tell them what you are calling about, they hang up on you. It's like a joke in the worst taste. These people should not be allowed to do any business whatsover. Don't know Internet www.cheaOair.com
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I bought an airline ticket last year, I believe it was November, to fly from Miami, USA to Santiago, Chile, and then Punta Arenas, in the same country. I like the price of the airfare, but I wasn't convinced about the long wait in Santiago until the next flight to Punta Arenas. I bought it anyway for the savings and most importantly, because it said it was refundable. 3 days later in the same website, I saw the same group of flights, offered by a different airline, with a much shorter wait in between changeovers, so I bought it, and then I tried to return the first one, and it was imposible. The long hours I was on the phone waiting for representative, then being disconnected apparently from their end, was one of my most frustrating experiences I've ever had with a merchant. Never saw a penny of the tickets purchased first, and at the end, the second purchase of tickets I traveled with, the airline made all kind of changes in the last minute, so it was also as long and uncomfortable as the first one. Definitely not a place to purchase your travel airfare.
This report was posted on Ripoff Report on 08/18/2016 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/internet/cheapoair-they-tell-you-the-airfare-is-refundable-and-then-they-change-their-mind-all-1323220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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