CheapOair They tell you the airfare is refundable, and then they change their mind. All customer sevice representatives tell you something differently; the wait on the phone is unbelievable long, and then when you reach them, and you tell them what you are calling about, they hang up on you. It's like a joke in the worst taste. These people should not be allowed to do any business whatsover. Don't know Internet www.cheaOair.com

I bought an airline ticket last year, I believe it was November, to fly from Miami, USA to Santiago, Chile, and then Punta Arenas, in the same country. I like the price of the airfare, but I wasn't convinced about the long wait in Santiago until the next flight to Punta Arenas. I bought it anyway for the savings and most importantly, because it said it was refundable. 3 days later in the same website, I saw the same group of flights, offered by a different airline, with a much shorter wait in between changeovers, so I bought it, and then I tried to return the first one, and it was imposible. The long hours I was on the phone waiting for representative, then being disconnected apparently from their end, was one of my most frustrating experiences I've ever had with a merchant. Never saw a penny of the tickets purchased first, and at the end, the second purchase of tickets I traveled with, the airline made all kind of changes in the last minute, so it was also as long and uncomfortable as the first one. Definitely not a place to purchase your travel airfare.