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Report: #1184889

Complaint Review: CheapOair - Internet

  • Submitted:
  • Updated:
  • Reported By: Eli — ROANOKE Virginia
  • Author Not Confirmed What's this?
    • Why?
  • CheapOair Internet USA

CheapOair Travel protection fee overcharge internet Internet

*UPDATE Employee: CheapOair customer support
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I booked the tickets on the cheapoair.com website. i declined teh travel protection fee and they sent me an email how much they charged my credit card and in that email it stated clearly that i declined travel protection fee. I still have that email. Next day they sent me an another email, and this email was different in the amount they charged me. This time they added travel protection fee to my tickets. I never called them to request the change. So they stole $278 from and even my credit company couldnt do anything about it, because they disregarded my first invoice and only used second one with the fee. I tried to get this fixed but with no luck. 

Be Aware of this scammers. Dont buy tickets from them or if you do be prepeard to pay fees that you didnt agree to.

This report was posted on Ripoff Report on 10/25/2014 08:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/internet/cheapoair-travel-protection-fee-overcharge-internet-internet-1184889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

CheapOair customer support

AUTHOR: cheapOair - ()

SUBMITTED: Monday, November 03, 2014

POSTED: Monday, November 03, 2014

Eli, in order to assist you, provide your 8 digit booking number and email to sm@cheapoair.com. The insurance is refundable within 10 days of the  reservation, and if it was clearly declined and charged, we will certainly refund it.

CheapOair.com

Customer Support

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