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Report: #1144209

Complaint Review: CheapOAir - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jessica222 — Toronto Ontario
  • Author Not Confirmed What's this?
  • Why?
  • CheapOAir Nationwide USA

CheapO Air Are they frauds? We've been to hell and back with CheapO Air Markham, Ontario & Richmond, British Columbia Canada

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Not only has CheapO denied responsibility in changing our flights, they refuse to give us a refund!?!?  They expect us to travel to Lisbon AFTER the conference we were to attend was over!?!

As a couple, we planned a trip to Lisbon, Portugal where I am presenting at a conference happening May 10-12th, 2014. 

I booked our flights months ago, February to be exact. We were to leave in a few days so I went to print the itinerary and noticed our flight dates were for exactly A WEEK AFTER when we were supposed to be travelling. CheapO is saying that we booked our flights- and get this- for after the conference was over! I've read many reports from unhappy customers online and a lot of them are saying CheapO Air is a fraudulent company whose customer service is bullshit and rips people off.

Now I also bought travel insurance, but what does that matter if I am not dead or dying.  They refuse to switch our flights or give us a refund, it's absurd!  If they tell you they aren't charging you for things to "make up" for the problem you're having with them- beware because the only solution they gave us was to pay an extra $800 a ticket while it was obvious on travel booking sites that the costs for tickets for the same flights -even if we bought them now- were a fraction of that!!

DON'T USE CHEAPO AIR!

JessicaW - Toronto, Ontario, Canada

This report was posted on Ripoff Report on 05/05/2014 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/nationwide/cheapo-air-are-they-frauds-weve-been-to-hell-and-back-with-cheapo-air-markham-ontario-1144209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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