Complaint Review: cheapoair.com - Internet
- cheapoair.com Internet USA
- Phone:
- Web: cheapoair.com
- Category: Travel Agencies
cheapoair.com Cheap Oair OVERcharged two different times for the same car rental Internet
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Complaint number 1: I was charged twice by Cheap Oair for one car rental.
I made one car reservation on May 4th that included travel protection. I realized I didn't need the travel protection and called back that same day to cancel the travel protection, which they refunded.
When my credit card statement came, I found that I had been charged twice for both Cheap Oair’s $15 fee plus the $64.95 travel protection.
After a week and half and seven or eight calls later, Cheap Oair refunded their $15 service fee, though they still needed to refund the additional $69.95 for the travel protection I was double charged for. (Though they didn't have to, they didn't even refund the $15 for the actual car rental.)
Complaint number 2: I was charged by Avis more than what was agreed upon by me and Cheap Oair.
The total amount that I was to pay was $152.74. The total I was charged (less fees that I was obligated to pay Avis) was $241.60. I was charged $88.86 more than what Cheap Oair promised I would pay.
The total that Cheap Oair owes me is $158.81.
Again, I have tried several times to get my money back. I have done everything representatives from Cheap Oair have asked, as well as putting together a spreadsheet showing the list of charges.
Stay away from Cheap Oair. They have proven that they lack integrity.
This report was posted on Ripoff Report on 07/03/2015 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoaircom/internet/cheapoaircom-cheap-oair-overcharged-two-different-times-for-the-same-car-rental-internet-1239573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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