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Report: #1192738

Complaint Review: Cheapoair.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Upset in Tucson — Tucson Arizona
  • Author Not Confirmed What's this?
  • Why?
  • Cheapoair.com Internet USA

Cheapoair.com Watch out for This internet company Internet

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I made reservations on the internet with Cheap-o-air.com and I called them to confirm.  The person on the phone told me the return date was not valid.  (1st RED FLAG.)  I continued to make the reservation on the phone for a return flight that was valid.  The person who helped me quoted a total price of $586.20.  What they didn't tell me is that $75.00 of that is a SEPARATE fee from Cheap-o-air.  My credit card shows two charges - one for the airfaire of $511.20 and one for $75.00.  I immediately called Cheap-o-Air to ask what the $75 was for.  They said it was taxes and fees from the airlines.  The person I talked to said to me, "Didn't _______ quote you a total price of $586.20?  I said yes.  (By the way, the first person who answered the phone I couldn't understand...they are all foreign--so I had to get another person to help me!)  But when I saw my credit card I immediately saw the extra charge.  Their website claims to include fees and taxes on all their flights so why would there be a separate charge of $75.00???  This is an unauthorized charge on my credit card that I will definitely contest.  DON''T use this company.  They are a RIPOFF.  I will be calling United Airlines to confirm whether or not my flights are even valid.

This report was posted on Ripoff Report on 12/03/2014 09:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoaircom/internet/cheapoaircom-watch-out-for-this-internet-company-internet-1192738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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