Cheaptickets.com CheapTickets.com Stole $1200+ on a trip cancelled by Delta Internet

Wrong.  The hotel received no payment.  The airlines received no payment. These weren't prepaid services.  With some companies, like hotels.com and expedia, they are prepaid. Not with cheaptickets.  I talked to the hotel manager and he said they do not receive any payment unitl the guest checks out.

Having said that, Delta gave us free tickets when I emailed an executive about what happened.  Delta and its excellent customer service has won us over.

Lesson learned.

 YOU have NOT been ripped off. Not when YOU consider that YOU made a PREPAID PURCHASE!!!! And THAT is what YOU DID!!!! Sorry to hear that YOU have had so much difficulty during your vacation but there IS a reality here that YOU are ignoring in favor of playing the best victim possible. YOU WERE TOLD the reason WHY you are not going to get a refund. I know this because I had a similar incident a few months ago trying to fly a family member out for a visit. The ONLY difference between the two tales is that I didnt have to use AIRBNB. I also used a domestic carrier, they also cancelled the flight. The airline was kind enough to put the family member up for the night and rebooked for a new flight the next day. But the minivan rental was NOT refunded. The airport pick up was not refunded. When I called and asked they told me that my purchases were a PREPAID service. Just like a prepaid phone airtime. You bought it, its YOURS and NO REFUNDS!!! Yes it kind of sucks but what are you expecting?? In order to get the tickets at that CHEAP price it MUST be prepaid. So maybe try and be a bit more aware of WHAT you are purchasing and if you have ANY questions call THEM AND ASK!!! On the next trip out to visit me, my relative and I are going to make sure that there IS a recourse if LIFE happens. We will be sure to ask if its a PREPAID TICKET.