cheaptickets.com RIP OFF! COMPLETE NEGLIGENCE Internet

So it just like i thought...
 ALL THIS BS ANSWERS ARE AUTOMATED ONES AND HAVE NOTHING TO DO WITH CUSTOMER SERVICE!

It has been almost a week now and i still have not received any answer from the email provided by Christina Wilcox -supposedly a company representative.  What company is this... that takes a week to answer a simple email ??? Being said that, it just confirms that CHEAPTICKETS.COM and ORBITZ.COM are DEFINATELY COMPANIES TO AVOID !

Hello Christina,
 I really would want to believe your reply would be worth somebody's attention, as it appears to be AUTOMATED ANSWER, which is IDENTICAL to any other replies found here or on any other complain website. This is not the only website i have posted my complain and EVERYWHERE i receive same AUTOMATED answer. I did reply to 2 of such replies during period of 1 to 2 weeks and still have not seen any emails from from cheaptickets.com or orbitz.com  also, its same socialnetwork@orbitz.com and socialnetwork@cheaptickets.com Being said that, i will send another email, but i have a feeling it all goes to...

 Sincerely,

Hi Denver
Colorado,

 

My name is Christina, and I am part of the Orbitz Customer
Relations Team. We want to learn more about your experience so that we can
address the issue. Please email us at socialnetwork@orbitz.com and enter my
name in the subject line, so that I can investigate further.

 

Thank you for your patience, and I look forward to hearing
back from you.

 

Sincerely,

 

Christina Wilcox

Orbitz Customer Relations