Choice Home Warrenty Company is involved in false advertizing to decieve the elderly. This is highly illigal in Florida Edison New Jersey

I Agree with all of the horror stories posted here my 92 year old father is their latest victim.  My Father recieved a call from Choice Home Warrenty (CHW) Sales Department on 10/2014 and was told that he would never have to worry about major repair expense ever again, and that if he refered others he would be paid 39.99 per person thet he could use towards is monthly payment.  The conversation was in spanish as my Father does not speak english.

I think it is important to understand that even if they offer you the moon and stars they will never comply with that promise. for one thing, their add states that no matter how old your appliance are they will be covered.  THIS IS A LIE........ they only cover appliances that are still under warrenty.  They are not an insurance company and are certainly not licensed as one.  If your applicances are no longer covered by a warrenty CHW will be a waste of money for you.

Also, note that all 4 techs that I have met from CHW are discontent and very happy to tell you what a cheap and crappy company CHW really is.  You don't even have to push the subject just say; How do you like working for CHW and hang on for the rollor coster of horror stories.

CHW's customer services is the worst, no compasion, no help. Due to the AC being out for over a week in South Florida because they refused to fix it, my 92 year old Father ended up in the hospital with dehidrations and Hypertention My father is perfectly healthy only takes Centrum multi vitamins. But some how, CHW manged to put him in the hospital for two days I had to buy a portable AC just to bring him home.

This company is engaged in false advertising they do not cover all appliances even though their sales agents say they do. Also they do not cover any AC units no matter how old or new. I read a complaint that some guy in Arizona was not covered because the unit was 18 years old and it had a rust spot on the condenser.  My father's 22 year old AC was not covered because the condenser had died and even thou the unit is full of gas they claim this is way it died. I curently have two expert reports showing the gas levels in the unit to be suffient to run it.  I will be filing complaints with the BBB in New Jersey, Consumer Complint Department, State Attornies Office etc.