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Report: #452710

Complaint Review: Cinergy Health Insurance - Sunrise Florida

  • Submitted:
  • Updated:
  • Reported By: Nashville Tennessee
  • Author Confirmed What's this?
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  • Cinergy Health Insurance 10251 W. Oakland Park Blvd. Sunrise, Florida U.S.A.

Cinergy Health Insurance Don't fall for this scam! Not real health insurance... discount plan. I tried to cancel(they give you ten days after you recieve your packet) They gave me 2 fax numbers that were bogus to send my cancellation notice. They won't do it over the phone... the agent that sold me the plan would never answer or return my calls. I had to call my bank and cancel my debit card so they wouldn't charge me. Sunrise Florida

*UPDATE Employee: No Record Of This Member. Cinergy Health Is Not A Discout Plan.

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This company calls within seconds of inquiring on the internet. No health questions, no pre-existing conditions affect your acceptance. They want your debit card # then say they will send you a packet and you can cancel within ten days.

I researched it and decided it would be a mistake so I tried to fax them what they ask for in order to cancel. It came back five times as invalid. I called customer service and complained...they gave me another fax number...again..it came back as invalid after several tries. The number the agent gave me had voice mail, which I left two messages. He has never returned my calls.

They ask for a written cancellation...which I wrote all necessary info and mailed, but who knows if that's valid?

Just to be safe, I cancelled my debit card so they could not charge my account (and no charges had been made up to that point)

So I really think this company is a scam and would charge you for months because they won't give you a proper way to cancel.

Frances
Nashville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 05/17/2009 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cinergy-health-insurance/sunrise-florida-33351/cinergy-health-insurance-dont-fall-for-this-scam-not-real-health-insurance-discount-p-452710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

No Record Of This Member. Cinergy Health Is Not A Discout Plan.

AUTHOR: Cinergy Health Management - (U.S.A.)

POSTED: Tuesday, May 19, 2009

Frances, we apologize for any issues that you had in attempting to cancel your membership. Unfortunately, we have never had a member by the name of Frances Johnson that resides in Nashville, Tennessee. Therefore it is impossible for us to research the specific instances of your alleged situation to determine what, if any, action is needed on our part. Further, based upon your complaint, you stated that no charges had been made to your account. If you had not been billed, then your membership would not have been activated and a cancellation would not have been necessary.

In regards to your claims that Cinergy Health is a scam and a discount plan, it appears that you have not actually reviewed the policy and membership information that we allegedly sent you. If you had, you would realize that Cinergy Health is not a discount plan, but rather we are a licensed health and life insurance agency in all 50 states and D.C. While we do not offer major medical insurance, we do provide a limited medical benefit insurance plan that is designed with the intention of delivering meaningful and defined health insurance coverage at rates that are more affordable than those associated with major medical insurance.

We understand that our health plans may not be suitable for everyone. Therefore, we ask that every healthcare consumer make a thorough personal assessment to determine if a limited medical plan is sufficient to meet their own healthcare needs. As with most things it is often a trade-off between cost and the extent of coverage you get. Unfortunately for many, the choice is difficult because of the rapidly increasing cost of major medical health insurance.

If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.

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