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Report: #489020

Complaint Review: CITIFINANCIAL AUTO - Coppell Texas

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  • Updated:
  • Reported By: lilchic806 — Davenport Iowa USA
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  • CITIFINANCIAL AUTO citifinancial aut.com Coppell, Texas United States of America

CITIFINANCIAL AUTO they call like 20 times a day even when you aren't 30 days late. you tell them a date you'll pay and they still call and harass you. unbelievable. never work with them again total harrassment. calls 20 times a day on both my husband and my cellphones wanting their money. gave them a payment date and still call from morning to night. unbelievable Coppell, Texas

* : Not unusual.

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 I have been having medical problems so i am sometimes a week or two late on my payments.  I have never been 30 days late on my auto loan.  I will call and let them know when I'll make the payment but they still call us up to 20 times a day.  They want their money and they don't want to wait.  They start calling at 7 am and up to 9pm or later in the evening.  It gets really annoying when they still call.  I could understand them calling if I was 30 days or more late but only one time especially if they know when I'll be making the payment.  This is true harassment and should not be allowed.  Not sure who to contact about them calling and have tried talking to them about all the phone calls.    I will never work with them again on any loan once my car is paid off.  If you are accepted for a loan through them - DONT DO IT.  They are horrible to work with and like to harass people.

This report was posted on Ripoff Report on 09/02/2009 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citifinancial-auto/coppell-texas-75019/citifinancial-auto-they-call-like-20-times-a-day-even-when-you-arent-30-days-late-you-te-489020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1

Not unusual.

AUTHOR: Flynrider - (U.S.A.)

POSTED: Wednesday, September 02, 2009

  I don't know where you get the idea that a finance company waits 30 days before calling you.    What you are describing would be out of the ordinary for someone who normally makes their payments on time, but by your own description, you are habitiually late on your payment.   This means that they will be giving you "special attention" when your payment does not show up when it is due.   Telling them that you will be making a payment doesn't really change things.  Can you imagine how many people tell them they'll be making a payment on some future date and then don't? 


   This kind of treatment is not unique to Citifinancial. 

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