Complaint Review: Clearwire - Las VEgas Nevada
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- Author Confirmed
- Clearwire 3525 E Post Road Ste 110, Las VEgas, Nevada U.S.A.
- Phone: 888-253-2794
- Web:
- Category: Internet Services
Clearwire Offer to Save costs dearly, CLEARLY. Las Vegas Nevada
*Author of original report: Complaints Help!
Show customers why they should trust your business over your competitors...
Clearwire offers to reduce your monthly rate to $19.99 but then they extend your contract for another year. If you want to cancel the contract before the year is up they charge $180. cancellation fee. They say just by accepting the lower rate you accepted the cancellation fee. I know I was not told about a cancellation fee. When I asked for some proof that I was told they just say it says so in a note here.
I moved to Florida and the service I had wasn't very good but they didn't even offer to transfer the service. They CLEARLY won't get referrals or repeat business.
Karen
Anchorage, Alaska
U.S.A.
This report was posted on Ripoff Report on 06/08/2009 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clearwire/las-vegas-nevada-89120/clearwire-offer-to-save-costs-dearly-clearly-las-vegas-nevada-459664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Complaints Help!
AUTHOR: Biggest loser - (U.S.A.)
SUBMITTED: Tuesday, June 09, 2009
After filing the report on Clearwire I was contacted by a supervisor and I explained my refusal to pay the $180 cancellation fee. I let her know that it certainly would ensure that I never used them again and I would be sharing my experience with everyone, including Ripoff Report and some radio Personality shows.
She was very kind and decided she would waive the fee. So I suggest you always ask for a supervisor who can waive the fee and be nice about your request. It works. They will back down on that fee.
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