Complaint Review: Club Fitness - Guilford Connecticut
- Club Fitness 705 Boston Post Rd Guilford, Connecticut U.S.A.
- Phone: 203-453-1600
- Web:
- Category: Health Spas
Club Fitness Ripoff! They lost my paperwork, were rude, and are always crowded. Guilford Connecticut
*Consumer Suggestion: Look whos talking! LMAO!
*Consumer Comment: a little advise
*Consumer Comment: a little advise
*Consumer Comment: a little advise
*Consumer Comment: a little advise
*REBUTTAL Individual responds: Oh Grow up is the OWNER!
*REBUTTAL Individual responds: Grow Up? What kind of rebuttal is that?
*Consumer Suggestion: Oh Grow up! The staff was always helpful.
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Club Fitness in Guilford CT is where I signed up for their free one week trial membership. On day 6 of my free trail i walked into Club Fitness to find once again that there was a waiting line to use the equipment.
On Jan 20,2004, They were overbooked, so i am getting angry at this and decide to go buy a bottle of water at the front desk when i am notified by some -Guy- behind the desk that he can't find my one week free-trial paper work that was filled out 6 days ago.
He informs me in a "tough-luck-pal" tone of voice that i had to fill out the paperwork again for the free-one-week-trail offer so i could come back one more day.
I responded by saying that i already filled out the paperwork and continued to purchase my bottle of water. The guy then opened up some sort of 3 ring binder and then slammed it shut and again claimed that i had to fill out the paperwork again.
I told him that i was not going to fill out paperwork again just for one more day of the free trail. My intentions were to join for $50 a month and continue working out even though they are over-booked for the 7am-10am windows.
But NO! This guy at Club Fitness in Guilford CT called me some name under his breath and i said "What did you just say to me?"
He responded by saying "Why to you have to be such a... (pause)... Jerk?" We all know what he really wanted to say instead of jerk.
I told him that i was leaving and would never come back. His response was "good!" I collected my things and as i was walking out i looked at him and said he was "dumbass". He stopped and turned around walking towards me in a threating posture speaking the words "What did you say?"
I held my ground and called him a "dumbass" right to his face and he looked at me and said "bye!" I said nothing and left.
It appears that Club Fitness in Guilford CT could care less about customer service and even goes as far as to insult potential customers. I guess they can do this because they are the only fitness center in the Town of Guilford CT.
I am sure that the -guy- at Club Fitness in Guilford CT viewed me as some sort of "free-loader" because i was on the trial-membership. I was not about to take the chance of paying to be insulted and suggest to anyone considering joining this club to read this complaint.
Would i report them to the Better Business Bureau? NO! What for? The BBB is a joke and has no credible information. At least here i can present the facts for all the world to see.
Michael
Guilford, Connecticut
U.S.A.
This report was posted on Ripoff Report on 01/20/2004 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/club-fitness/guilford-connecticut-06437/club-fitness-ripoff-they-lost-my-paperwork-were-rude-and-are-always-crowded-guilford-c-77514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#8 Consumer Suggestion
Look whos talking! LMAO!
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Friday, May 20, 2005
Oh I see Nancy, in the heat of an emotional response, you claim that typos make my response invalid? Thanks for the update from the spelling police! GO get a life and stop diluting the report with worthless dribble about spelling and grammer.
PS - Do you see your SPELLING MISTAKE BELOW you dumb hypocrite!
If you are going to call someone an idiot or a moron with an IQ of 80, try to make sure that yuo do not come across looking like one yourself. Use your spell checker and grammar checker, if you have one. If not, get one.

#7 Consumer Comment
a little advise
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, February 08, 2005
Michael,
If you are going to call someone an idiot or a moron with an IQ of 80, try to make sure that yuo do not come across looking like one yourself. Use your spell checker and grammar checker, if you have one. If not, get one.

#6 Consumer Comment
a little advise
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, February 08, 2005
Michael,
If you are going to call someone an idiot or a moron with an IQ of 80, try to make sure that yuo do not come across looking like one yourself. Use your spell checker and grammar checker, if you have one. If not, get one.

#5 Consumer Comment
a little advise
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, February 08, 2005
Michael,
If you are going to call someone an idiot or a moron with an IQ of 80, try to make sure that yuo do not come across looking like one yourself. Use your spell checker and grammar checker, if you have one. If not, get one.

#4 Consumer Comment
a little advise
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, February 08, 2005
Michael,
If you are going to call someone an idiot or a moron with an IQ of 80, try to make sure that yuo do not come across looking like one yourself. Use your spell checker and grammar checker, if you have one. If not, get one.

#3 REBUTTAL Individual responds
Oh Grow up is the OWNER!
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Monday, February 07, 2005
The fish who wrote the rebuttal is such an idiot. They claim to not be a member but still CANT IMMAGINE that someone would treat me that way! PERHAPS the you are the owner and are now proving what a bad business person you are. Yep! That make more sense than anything else. Your response has WAY to many details and defends every aspect of the operation and completely discounts to possibility that i could have been treated this way. It is very likely that i was treated this way.
Only a person with an IQ of 80 would would zero in on getting upset about a little paper work. If you read the report, you would see that i was angry at the jerk for calling me a name. HE is the one that made a BIG DEAL out of the paperwork, not me. SO.... now that you have disclosed yourself as being the owner of club fitness.
I am laughing my *SS off at how you try to make yourself seem like a former member, you go WAY TOO FAR in describing the COSTS and dynamics of the operation. YOU ARE THE OWNER! Why ?
Simply because a ture honest business person would have felt bad and tried to win me back as a customer. BUT NO! You have not motivated me to go on a more agressive campaign to tell people what a jerk you are. Nice Try LOL

#2 REBUTTAL Individual responds
Grow Up? What kind of rebuttal is that?
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Monday, February 07, 2005
The moron who wrote the rebuttal is such an idiot. They claim to not be a member but still CANT IMMAGINE that someone would treat me that way!
PERHAPS the you are the owner and are now proving what a stupid jerk you are. Yep! That make more sense than anything else.
Your response has WAY to many details and defends every aspect of the operation and completely discounts to possibility that i could have been treated this way.
It is very likely that i was treated this way. Only a person with an IQ of 80 would would zero in on getting upset about a little paper work. If you read the rebuttal, you would see that i was pissed at the jerk for calling me a name. HE is the one that made a BIG DEAL out of the paperwork, not me.
SO.... now that you have disclosed yourself as being the owner of club fitness. I am laughing my a*s off at how you try to make yourself seem like a former member, you go WAY TOO FAR in describing the COSTS and dynamics of the operation.
YOU ARE THE LOSER OWNER! Why are you are loser? Simply because a ture honest business person would have felt bad and tried to win me back as a customer. BUT NO! You have not motivated me to go on a more agressive campaign to tell people what a jerk you are. WHAT AN IDIOT!

#1 Consumer Suggestion
Oh Grow up! The staff was always helpful.
AUTHOR: None - (U.S.A.)
SUBMITTED: Thursday, March 11, 2004
I was a member of Club Fitness for years. I switched gyms for a change of pace about 6 months ago.
Never once in the entire time I went there was I EVER treated rudely. The staff was always helpful. Most of them knew me by name.
And as for being crowded? No more than any other gym in the area. In fact I would say less. What do you expect if you are going to go at a peak hour?
You got a free week to try a place and then you get angry over a little paper work? Do you have any idea what gyms charge people for just going for one day if you are an out of town guest? It usually starts at $10. And you got angry about saving $10 over a little paper work? The gym takes a risk that you will use the free week and then sign up with someone else. You got lucky that they were going to have you do paperwork again. They could have just charged you. Heck, if you had played your cards right, maybe you could have squeezed extra days out of them.
Unless they have all new help since I left, I can not imagine anyone treating you like that. I used to get in friendly conversations with a lot of the people at the front desk. If you are going to get so angry over a little paperwork, maybe there is a reason someone got edgy with you.
Maybe a top manager could have let you slide for a day if he saw you were edgy. Maybe you were dealing with a subordinate that might have gotten his head bitten off for not having the documents.
I am writing this because I know the place. Even though I am no longer a customer, I know that it does not belong on the ROR.
Shame on you!


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