Complaint Review: COAL COSMETICS - Internet
- COAL COSMETICS Internet USA
- Phone:
- Web: http://coalcosmetic.org/ https://...
- Category: Skin Care
COAL COSMETICS "LASKIN" PRODUCTS "FREE" = $160 FRAUD!! Internet
*Consumer Comment: Scam
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At my age, how did I fall for this one?? Oh! Now I remember. The wrinkles on my face!! Watch out when you see "Free" on the first page of Coal Cosmetics Age Defying Skin care ad. I saw "Free Trial," which turned into "Trial" on page two and "Laskin Products" on page three. All you have to pay is $4.95 shipping and Oh! add they eye serum for another $4.95 shipping cost. a 1 oz. jar of moisurizer cost me $89.69 and a .5 oz. bottle of "Age Defying" eye serum cost me $86.96!! Where was the Catch that I missed?? After you enter your name and address to have your "trial" product sent to you and you stupidly enter your credit card info like I did for the shipping, at the very bottom of the page in super light grey print is the following:
By submitting, you consent to having read and agreed to our Terms and Conditions and after your 14 day trial period has expired, being enrolled in our membership program for $ 98.41 plus shipping per month. You can cancel anytime by calling (877) 721-3344.
Am I furious with myself?? You bet I am but this is a deceptive practice and Coal Cosmetics and Laskin Products must be super hard up for customers to pull a scam like this. Oh sure, they'll say the Disclaimer was right there in plain sight if I had just read it. True. My Bad!! Hope this saves the rest of you your hard earned money!
One final thing. So Coal/Laskin's names aren't even on the packing slip that came with the products. No telephone number, no address to return the products before the 14 days you have to return the products. This is what was on my bank statement: CSI*KULKORE, CA 8006943701 and HCI*BILSKYN, NE 8006905894. The two charges of $89.69 and $86.96 were not charged on the same day either and there are two different phone numbers. Strange? So I called the first one demanding my $89.69 back. The very polite young girl told me multiple times that if I had opened the product and it was past the 14 days, I not only couldn't return the product, but I could get no refund what-so-ever! At some point I insisted that I speak with her Supervisor. All the Supervisor's were in a meeting, she said. I asked when their meeting would be over and I'd call back. Well, she couldn't disclose that, she said. Such a crock. But she finally asked me to hold on a minute and she'd "see what she could do for me." She came back and said that she could refund 1/2 of the product cost to me, $43. That was Before I found out that the other $86.96 had been stolen from my account. The young girl, Alyssa, never once asked if I wanted to Cancel my "enrollment in their membership program." She was very well trained. I guess they were recording our conversation, or at least that's what the recording said when I called.
Tomorrow I will call the "other" 800 number and see if I can get a refund for 1/2 of the other charge AND cancel my membership in this every exclusive (not) program.
SHAME ON ME!!
dc
This report was posted on Ripoff Report on 05/07/2017 08:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/coal-cosmetics/internet/coal-cosmetics-laskin-products-free-160-fraud-internet-1371883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Scam
AUTHOR: Rita - (USA)
SUBMITTED: Monday, August 07, 2017
I also made the mistake of getting the samples of the eye cream and moisturizer I didn't read the terms and submitted my bank info for the shipping cost My jaw dropped when I saw that $89.96 and $89,69 was taken out of my bank account Tried to cancel but no numbers worked I finally found a number that worked 800-843-8057 I got a 75% refund $67.26 and $67.45 I also got a 75% discount for future products $22.42 and $22.49


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