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Report: #1060903

Complaint Review: Cobblestone Auto Spa - Surprise Arizona

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  • Reported By: Gettin Even Legally — Surprise Arizona
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  • Cobblestone Auto Spa Bell Road, Surprise, AZ Surprise, Arizona USA

Cobblestone Auto Spa BEWARE of pin-less debit card transactions without your knowledge or consent Surprise Arizona

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When using your debit card to pay for a car wash, beware of unauthorized "pin-less" debit transactions for small amounts ($2.00 - $3.00), being charged to your checking account.  These charges occur within minutes of using the card at the point of sale to pay for a car wash.  The problem is that there is NO PURCHASE!  This has happened to me multiple times and I will no longer go to Cobblestone Auto Spa for anything.  It's no mistake if it occurs more than once.  I called my bank who confirmed that the charges were submitted as "pin-less" debit transactions.  I then visited the store with hard copy of my checking account activity clearly showing the transactions to ask for help.  I had the displeasure of attempting to communicate with a snarky, "manager" in his 20's and a pimply faced, fat, sloppy clerk in her 20's probably suffering from somekind of hormone imbalance who decided that it was my problem and my bank was screwing me over.  Even though I had undisputable proof that the unauthorized charges ORIGINATED in their store!  Please note that the woman before me who was there to speak with the manager was missing a GPS unit and pack of cigarettes from her car.  They offered her a free car wash and basically gave me the finger.  BEWARE!  They have figured out how to skim debit cards.  If you go there and use a debit card, you better check your account and always check to make sure all your stuff is still in your car before you leave.

This report was posted on Ripoff Report on 06/20/2013 10:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cobblestone-auto-spa/surprise-arizona-85374/cobblestone-auto-spa-beware-of-pin-less-debit-card-transactions-without-your-knowledge-o-1060903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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