Complaint Review: comcast xfinity
comcast xfinity promotional fraud philadelphia Pennsylvania
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i ordered comcast xfinity online in oct 2016. the package deal came with a $100 reward card after 90 days. its been 120 days,no reward card. contacted comcast twice today . first time i was told i was wrong the package i ordered did not have a reward card. they claimed to pull up my order onlinre but refused to send me a copy of it. then told me they would investigate it . got an email 3 hours later, guess what? you get nothing. went back online again at 3:30 pm . was told they can't look online, contradicting what i was told this morning. said it would take 24-72 hours to investigate this, really? i consider this fraud and decptive practices. it becomes my word against theirs. they don't seem to care about the customers. looking thru online chat forums. it seems lots of people have this same issue or similar. comcast refuses to honor its promotional deals. this is a breach of contract to me.
This report was posted on Ripoff Report on 02/20/2017 02:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast-xfinity/philadelphia-pennsylvania/comcast-xfinity-promotional-fraud-philadelphia-pennsylvania-1357229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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