CompUSA, CompUSA Extended Warranty not honored Anchorage Alaska

The electronics retailer decided to finish what it had started earlier this year, announcing that it would sell or close the remainder of its stores in the US after the holiday season. The company, controlled by Mexican retail management company Grupo Sanborns since 1999, has been sold to Gordon Brothers Group, a restructuring firm that will be responsible for selling off the remainder of its assets.

I sugguest getting this matter handled quickly. Here's the full report to help you out.

http://arstechnica.com/news.ars/post/20071207-farewell-compusa-company-to-shutter-remaining-stores.html

I emailed the TAPS operational supervisor and asked him some very pointed questions about his claim that I had only purchased a screen protection plan when they don't even offer such a plan. I had called him and left a voice-mail a couple of weeks ago and he did not return my call. He did respond to my email yesterday, It's easier to respond to a bad decision over the net than to discuss it one on one.

After much explanation, and claiming that I had not purchased the Contract from CompUSA directly which caused the problem, he did offer to send me a FedX box to ship the computer into the repair station, they woiuld fix it under the contract and ship it back to me. I will update this if and when I get my computer back repaired.