Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #467708

Complaint Review: Consumer Recovery Associates - Virginia Beach Virginia

  • Submitted:
  • Updated:
  • Reported By: Daytona Beach Florida
  • Author Confirmed What's this?
  • Why?
  • Consumer Recovery Associates 2697 International Parkway #4 Suite 270 PO Box 2916 Virginia Beach, Virginia U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Returned their call after they left messages on my phone and my mother in law's phone. I thought it was odd that they asked for me by my maiden name (I've been married for over three years)yet called my mother in law's home. I never lived with her, had mail sent to her home, or used her as a reference or contact under my maiden name. The man that answered my call asked for a reference number, which the caller, a Miss Harris, did not leave in either message. He then asked for the phone number they called, and I provided mine.

He asked if my name was **** *****, and I told him that yes, that had been my maiden name. He did not ask for my married name, and I did not offer it. He said that he was with a collection company that was now the owner of a credit card debt that I owed to a Bank of Marin. I vaguely recognize that name -- if I owe them money, the debt has to be at least 8-10 years old. I stated that I would need to see something in writing before doing anything about it. He said that a letter was sent to me and gave a PO box address that I don't recognize (could have been one of mine, though, I've had a few.)

He said that if I did not respond to that letter, they would report the debt (which he said was a little over $1100, with interest and fees) to the IRS as unreported income, and that I would have to pay fees and penalties on that amount to them. I stated again that I would have to see in writing what he was talking about. He grew audibly angry/frustrated and informed me that this had been on my credit report for a long time, and that I should have seen and cleared it up by now anyway, that he was "trying to help clear this up," and that the "gentleman in the background" (I assume he meant the background noise from my kids and the TV) were not going to help me clear this up.

He reiterated that I would have to pay the IRS "heavy fees and penalties," then stated that he could not help me as he could not hear me (he hadn't paused long enough for me to say anything and was speaking in a very angry tone of voice) and that if PO Box ##### was not my address, he could not help me. He then hung up. He never said his name or the name of the company. I didn't see the phone number they called from, as my cell phone screen is cracked, but the number they left for me to call back was 866-946-1358. After speaking with him, I went online and pulled my credit report from all three agencies. There is no credit card debt listed for Bank of Marin, or listed as being held by them. Nor is there any credit card debt even approaching $1100

Cb512
Daytona Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 07/09/2009 01:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-recovery-associates/virginia-beach-virginia-23450-2916/consumer-recovery-associates-agressive-debt-collection-attempting-to-collect-on-expired-s-467708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

contact a customer service manager at (866) 563-7805

AUTHOR: CRA Representative - (United States of America)

POSTED: Wednesday, November 30, 2011

If a representative was rude, or if you have additional questions, please contact a customer service manager at (866) 563-7805. Rest assured we take your feedback very seriously and will work to resolve the issue quickly.

You can also visit our website http://www.consumerrecovery.com for FAQs and more.

CRA is nationally licensed, bonded and insured, and we abide by the legal and ethical guidelines put forth in the Fair Debt Collection Practices Act and The Association of Credit and Collection Professionals' pledge.

Respond to this report!
What's this?

#3 Consumer Suggestion

Please review the FTC website on debt collections

AUTHOR: Shawnn H - (United States of America)

POSTED: Saturday, April 10, 2010

Bottom line is they are breaking the law. They cannot use threats to collect the debt. If they say they are going to sue or go to the IRS that is what needs to happen. Next time record them which is legal because of their pre-reocorded message of this call maybe record etc..... ( so it goes both way..at least in CA) It is very clear under the FTC the threats are not allowed to collect a debt. Also they are required to give their first name and last name if not their name the employee id number and company information. They cannot lie and say we do not take payments by mail. Send them a letter in writing asking for proof that the debt belongs to you and request to only be contacted by writing and they can no longer call you. If the debt is beyond 7 years to bad for them it cost more money to sue you for such a small debt. However if the money is owed the debt morally should be paid.  Collection companies use these tactics because there is not a lot they can do for minor debts other than scare the consumer into paying. The debt can never be place back on your credit report after the 7 or 10 year period depending on the type of debt. They will just sell to another company and more than likely the collection companies cannot provide documentation the debt is yours. So they cannot collect the debt if they cannot show proof of debt. The majority can't because after the accounts get sold over and over again and the age make it hard to provide proof.

Respond to this report!
What's this?

#2 Consumer Comment

This sounds like a scam

AUTHOR: Steph - (U.S.A.)

POSTED: Wednesday, July 22, 2009

From reading this to me it sounds like some one is trying to scam money from you. IF I were you I would stop talking to them. If they call imform them that you checked your credit and there was no Bank of Marin on your report and imform them that you know this is a scam and if they call again you will report them to the FBI and the Police

Respond to this report!
What's this?

#1 Author of original report

UPDATE: CONSUMER RECOVERY ASSOCIATES (CRA) REFUSED TO GIVE ADDRESS OR COMPANY NAME

AUTHOR: Cb512 - (U.S.A.)

POSTED: Thursday, July 09, 2009

OK, I called them back this morning, to try to get the name of the company and the address at which to send correspondance. (I have both, because I ran down the company name/address through the internet, and called the office after hours -- their voicemail gives the company name as CRA, which is linked in multiple places with the company name Consumer Recovery Associates, as well as other aliases that trace back to the same company -- but I wanted to give them a chance to give it to me.) No dice. I spoke with a Richard Scott. I asked for the company name and address. After a long pause, he said my name (first and maiden, again) and I confirmed that that was me. (they must have caller idea... although my husband's cell, that I was using, is not in my name... and certainly not in my maiden name. So weird.) He asked if I was calling to make a payment, and I said that I was calling to get the name and address of the company, so that I could communicate in writing and have a written record of any business with them. He informed me that they do not take payments through the mail, and that I could pay by phone. I said that I was not willing to do that, as I believed the company, and specifically the person I spoke with yesterday, was already in violation of the FDCTPA. He then asked for my address, which I refused to give over the phone. I reiterated that I wanted to communicate in writing, so that I would have a written record, and again asked for the company name and address. He again asked for my address, and I again declined, asked for the company name and address, and asked why he could not give it to me. Mr. Scot replied, "Good-Bye, (my name) and hung up. I have already reported yesterday's exchange to the FTC, and will be reporting this exchange as well, and following up with written communication to the address that I do have asking them to cease any contact of myself, my family, my job, and my associates by phone, and contact me only by mail, and asking for validation of the debt they claim that I have, as well as validation that they are, in fact, legally allowed to collect it.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now