Complaint Review: Consumer Recovery Associates - Virginia Beach Virginia
- Consumer Recovery Associates 2697 INTERNATIONAL PKWY Virginia Beach, Virginia United States of America
- Phone: 757-716-7193
- Web:
- Category: Collection Agency's
Consumer Recovery Associates CRA Harassing phone calls and even pulled my credit report WITHOUT authorization!! Virginia Beach, Virginia
*Consumer Comment: Scum collector
*Consumer Comment: Unbelieveable
*UPDATE Employee: Please Contact CRA Customer Service
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Got a phone call early this morning from someone named Shannon Dodge from CRA. She stated that her call was to 'get to the bottom of a 1099c that was filed with the IRS'. She then said that I owed $879 to Credit One Bank and rattled off my account number, my social and my married name. Before I could say anything, she said she was transferring me to her supervisor because her supervisor had all of my information.
The 'supervisor' came on the line and said that I owed $879 to Credit One Bank. I said that was not possible because I had a current account with them and it was in good standing. She said that I was lying and that she was there to help me get that account into good standing. I asked her to send me all of the information by mail and she said 'we have and you have ignored us'. I said this was the first I had heard of owing anything to anybody and that this seemed like a scam. She told me I was rude and needed to take care of my responsibility or she would contact my employer and report me to the IRS which could make me lose my job and owe the IRS thousands in penalties. She also talked over me every time I tried to say something so I abruptly stopped her and said I told her that she was rude and that her threats were illegal and I was going to report her to the FTC. I asked her once again to send me the information by mail and she responded by saying 'I am marking you down as a refusal to pay and you will have to deal with the consequences'. Then she hung up on me.
I called Credit One Bank and they assured me that my account was in good standing...even gave me a credit line increase. They made a note on my account that someone had my account information and they said that they would investigate.
After I got off the phone with them, I pulled up my credit report (I have the monitoring service through USAA) and sure enough, I see two hard inquiries from CRA. Of course, I did not authorize these and I am livid!
I have filed a report with the FTC and contacted the credit reporting agencies.
UGH!
This report was posted on Ripoff Report on 11/17/2011 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-recovery-associates/virginia-beach-virginia-23452/consumer-recovery-associates-cra-harassing-phone-calls-and-even-pulled-my-credit-report-wi-799068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Scum collector
AUTHOR: Joseph Brown - (USA)
SUBMITTED: Wednesday, November 23, 2011
When I read that CRA so-called rebuttal my BS meter just about collapsed. That's as big a load as the Criminal Enterprise car rental crapolla. We just want to help you(yeah, out of as much of your money as we can scam)!
Here's an idea, next time one of these cretins call tell them to be very careful of what they say as they're being recorded. I guarantee they won't call back.

#2 Consumer Comment
Unbelieveable
AUTHOR: Lorenzen - (U.S.A.)
SUBMITTED: Tuesday, November 22, 2011
That has got to be the biggest piece of canned B.S. that I have ever had the displeasure of reading !!! DO NOT contact them in any way, shape or form !!! You have notified that right agencies. Allow them to do their job. In my opinion, if you do any of what that "rebuttal" asks you to do, you'll only be headed for trouble.

#1 UPDATE Employee
Please Contact CRA Customer Service
AUTHOR: CRA Representative - (United States of America)
SUBMITTED: Tuesday, November 22, 2011
If a representative was rude, or if you have additional questions, please contact a customer service manager at (866) 563-7805. Rest assured we take your feedback very seriously and will work to resolve the issue quickly.
You can also visit our website http://www.consumerrecovery.com for FAQs and more.
CRA is nationally licensed, bonded and insured, and we abide by the legal and ethical guidelines put forth in the Fair Debt Collection Practices Act and The Association of Credit and Collection Professionals' pledge.


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